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"12-11-20 I fell in love with the Camden! There is a requirement in the covenants that a certain percentage of homes in the neighborhood were full brick 12-17-20 I signed a contract 12-19-20 Builder asked to raise the price and he would pay closing. Donâ  t have money said no. 12-26-20 I attended a preconstruction meeting. I signed the plans for approval. I asked if it would fit onthe lot, because there is a drain on one side of it. I also asked if the house would have be be flipped (garage on left instead of right). He said no 1-14-21 I was informed that the house would not fit on the original lot, and that it would have to be moved. I signed an addendum to move the house to another lot. 1-22-21 The gravel was delivered. It was delivered to the wrong side of the house for the driveway (I thought it was wrong, but later found out that he flipped the house without asking me, even though he said he wouldnâ  t do that). 2-22-21 I finally found out that they were waiting on windows to be delivered. The windows were ordered on 1/ 4 and they wanted to wait until windows got here to start framing. 2-26 Still nothing Sometime in February-I found out they let a permit expire but would have it soon 3-4-21 dropped off boards 3-16-21 Builder advertised on his FB page that he was selling his house.He had been building his own house during this time. 3-19-21 They used the boards for the outline of the house. That was when I saw that the house had been flipped. No one told me or my agent. 4-8-21 still nothing. 4-12-21 I wrote a desperate letter to the builder asking about him starting asap because my children have been homeless, my senior has missed the last half of her senior year, and it is costing a fortune in gas and hotel bills to try to get them to school. 5-4-21 (closing date!) still nothing. I signed an extension, but did not hear anything. I never got a response from my letter. 5-7-21 The builder sent an email to my agent saying he is ready to build and has permits (finally), and it will now cost $20,000 more dollars for the house since the price of lumbar has gone up.one might think a professional builder would know months earlier that he would need to raise the price to cover the lumber prices .He waited until after the contract expired to ask for more money .I did not have that much money. I had to tell my children, who have now been homeless for 6 months, that we do not have a house and have to start over. 1-3-22 I drove by the house I was SHOCKED to find out that the house that was built was NOT all brick .I had been told that was not an option, and it was going to cost me $9200 more just for that!! I was told the covenants required While what builder did may have been legal, morally is another question."

"Jason from Day 1 was very helpful in walking us through the process and various design options. During execution of the project, he was personally involved in every aspect of the project. He also went an extra mile to get all the permit done even though the county process was complex. Good quality of work, completion on time and in budget. Overall highly satisfied with the project and Jason's professional way of working"

"I had both my bathroom and kitchen renovated and they made it easy. I have heard horror stories about working with contractors and kept putting off renovations until I had to do it. I absolutely love my bathroom and kitchen. They did a fantastic job and really listened to all my concerns. I felt well taken care of and got more and better than I asked for. I highly, highly recommend."

"Shawn is an excellent communicator and very dependable. Anytime I call him for a job he goes out, provides a timely estimate and gets the job done right away. I have used his company for multiple jobs and referred him to others. His prices seem to be the most affordable as well."

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"We needed a full renovation of our bathroom in order to accommodate my wife who is physically handicapped and is unable to navigate over ANY barrier in the bathroom. I needed a bathroom that met her needs AND was designed appropriately for use by non-handicapped visitors. Charles from Charles Home Improvement came to the house and truly listened to my somewhat complex needs including a bathroom with no curbs, no shower doors, or walls. After meeting with him he gave me a bid which was most reasonable. The staff he hired to do the floor and wall tile, plumbing, counter tops, cabinets, and doors were very professional. The work was top quality. I enjoyed watching them work each day to accomplish the vision my wife and I had. With GREAT effort they completed the work ON TIME and ON BUDGET! A bathroom that is bright, modern, and completely ADA compliant .... and a bathroom that looks great! Charles Home Improvement is a wonderful company with great people. Without reservation I can give Charles Home Improvement my highest recommendation. Bruce W."