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"12-11-20 I fell in love with the Camden! There is a requirement in the covenants that a certain percentage of homes in the neighborhood were full brick 12-17-20 I signed a contract 12-19-20 Builder asked to raise the price and he would pay closing. Donâ  t have money said no. 12-26-20 I attended a preconstruction meeting. I signed the plans for approval. I asked if it would fit onthe lot, because there is a drain on one side of it. I also asked if the house would have be be flipped (garage on left instead of right). He said no 1-14-21 I was informed that the house would not fit on the original lot, and that it would have to be moved. I signed an addendum to move the house to another lot. 1-22-21 The gravel was delivered. It was delivered to the wrong side of the house for the driveway (I thought it was wrong, but later found out that he flipped the house without asking me, even though he said he wouldnâ  t do that). 2-22-21 I finally found out that they were waiting on windows to be delivered. The windows were ordered on 1/ 4 and they wanted to wait until windows got here to start framing. 2-26 Still nothing Sometime in February-I found out they let a permit expire but would have it soon 3-4-21 dropped off boards 3-16-21 Builder advertised on his FB page that he was selling his house.He had been building his own house during this time. 3-19-21 They used the boards for the outline of the house. That was when I saw that the house had been flipped. No one told me or my agent. 4-8-21 still nothing. 4-12-21 I wrote a desperate letter to the builder asking about him starting asap because my children have been homeless, my senior has missed the last half of her senior year, and it is costing a fortune in gas and hotel bills to try to get them to school. 5-4-21 (closing date!) still nothing. I signed an extension, but did not hear anything. I never got a response from my letter. 5-7-21 The builder sent an email to my agent saying he is ready to build and has permits (finally), and it will now cost $20,000 more dollars for the house since the price of lumbar has gone up.one might think a professional builder would know months earlier that he would need to raise the price to cover the lumber prices .He waited until after the contract expired to ask for more money .I did not have that much money. I had to tell my children, who have now been homeless for 6 months, that we do not have a house and have to start over. 1-3-22 I drove by the house I was SHOCKED to find out that the house that was built was NOT all brick .I had been told that was not an option, and it was going to cost me $9200 more just for that!! I was told the covenants required While what builder did may have been legal, morally is another question."

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."

"Jason from Day 1 was very helpful in walking us through the process and various design options. During execution of the project, he was personally involved in every aspect of the project. He also went an extra mile to get all the permit done even though the county process was complex. Good quality of work, completion on time and in budget. Overall highly satisfied with the project and Jason's professional way of working"

"I had both my bathroom and kitchen renovated and they made it easy. I have heard horror stories about working with contractors and kept putting off renovations until I had to do it. I absolutely love my bathroom and kitchen. They did a fantastic job and really listened to all my concerns. I felt well taken care of and got more and better than I asked for. I highly, highly recommend."

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"This is our second time using Keith for a big project and we were very pleased with the results. Our fence and associated repairs were completed on time and on budget. Keith was very involved with the project and worked closely with the subs who did a nice job. Keith kept us in the loop at all times. We would use Keith again"

"Was happy with the quote and then the cost started adding up as the job went on, which is to be expected if hidden problems are found. Gutters removed, look at the facia, that will be another 2800. Ok fix it. oh you want those other 2 spots of soffit fix, which was visible at start, that will be another 150. Ok fix it. My house has wood gable vents and the paint job that was done on them still has bleed through, so when I asked if we could go with a darker color, that will be more money. So as to why I won't use again. I pointed out that the old paint was still visible around an outdoor outlet and the picture below shows how they chose to fix it. I removed all of that Caulk myself before it totally dried. The prep work on the peeling windows consisted of pressure washing and then paint right over what didn't fall off. When reinstalling my screens I noticed rotted wood at bottom edges of windows had been painted over. Now I paid for PVC brickmould to be replaced but this rot is right next to and behind the new trim. And they just painted over it. I noticed the paint in two locations had bubbles in these areas so I pushed on it and my finger went through, into rotted wood. When he came out to look at it, he said that wasn't in the price. I said why wasn't this brought up? And why did they paint over it? He said they didn't see it and that wasn't in the price. I said then why did they cut it out of other areas and paint right over it? We went back and forth and I thought for the price I paid and the fact they had that opened up, it should've been addressed. He didn't agree, so after he tried getting more money from me, I said don't worry about it I'll find someone else. What he didn't know is if he would've made it right I had 2 bathrooms, a kitchen, interior painting, a fence, and outdoor living space to be done. My mistake was giving the final check to his gutter crew without doing a final walk around. After he was fully paid he didn't seem to interested in my concerns. And it isn't like this was weeks after the job. This was the next day that I found the rot."