Get matched with top wood flooring refinish pros in Kannapolis, NC

"They did a great job! They were quick, they matched the floor perfectly and were very efficient. They were great!"

"They were excellent and so kind. They asked all the right questions up front. It was a great experience."

"Awesome! Crew showed up on time. Very professional. My floors are beautiful."

"Steven installed new hardwood floors in our bedrooms while also refinishing the 20-year-old hardwood floors in the den, kitchen, and dining rooms. Steven did a great job! Our floors turned out amazing. He is truly an expert at installation and refinishing. Steven was very easy to communicate with and he responded to messages immediately. Steven put down sample stains of the colors that I had requested. He was even willing to mix stains, which is what I did. My floors are 50/50 Weathered Oak and Jacobean. I couldn't be happier with how beautiful they turned out. "

"The initial representative that I spoke to on the phone she was wonderful. I was referred to one of their contractors that could do the job. The job was done very well. Only complaint, I have was a gentleman that I had to speak to customer service quality. Very vague on his answers and at the very end when he asked for payment, I sent it to him. I told him thank you and he never responded back, rude and unprofessional in my opinion. Forget enough task you are good enough to say thank you after you have been paid. I paid $1000 to replace 20 Luxury, laminate panels. As I said, the job was done very well, but the gentleman could step it up on the way he communicates with the public."

"Professional, fast and knowledgeable"

"The new finish is BEAUTIFUL. The floors look better than when they were new! The old finish was a traditional, semi-gloss, golden oil-based finish. The new one is matte, more transparent/colorless water-based finish. Had a couple spots on the final coat, they came back no questions asked and corrected. Very professional and always on time. Thank you!"

"Rizo Flooring showed up when they said they would every day when refinishing our floors. They were always on time. Raul explained the process to us clearly and did an amazing job. The floors look incredible. I wouldn’t hesitate to hire him again"

"Super nice guy. But we had issues. All we were doing was sanding, re-staining, and polying our stairs. First, there was a 2-day delay starting. Understandable, their sander broke. But when the actual guy came out to do the actual work I had to explain what we were having done. It was like Brandon did not communicate with his labor. There was a language barrier so things that were supposed to be sanded did not. Then when the guy stained the steps it clearly did not match although he claimed it did. It was nowhere near the right color. We reached out to Brandon via text and phone and he did straighten things out. But a contractor should show up at the site to get his guys started and communicate with them. Then a different person came out to apply the poly but could not say when they would come back for additional coats. It was like we had to keep pressing to stay on track. They did come back on consecutive days and in the end, the stairs look great. We are happy with the work, but a contractor needs to be more involved. Brandon did lower the final cost to reflect the top nosing that was missed. But all of that could have been avoided by being on-site to start his crew. And of course, communicate with us better on when we can expect them. Again super nice guy, the job was done and we like it, but I do think we would have had bigger problems had we not kept checking the work."

"This company refinished my laminated flooring, and did an excellent job. They arrived on time, and were very professional and knowledgeable about the job they were doing. "