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"Good job"

"Marcus came over the day after I requested the quotes (quotes requested Sunday, he came Monday.) He assessed the situation and explained options and pricing. He very willingly attempted the lower cost option first, even though we had doubts it would work. He told if it did not work and we had to go to the higher cost option, I would only be charged for that, not both. We did have to go to that option and he was able to clear the clog from my sewer line. He then inspected with a camera and showed me that there were several roots intruding on the line. He recommended repeating the process with a nozzle designed to remove these. He did not have that on his truck, so another visit was scheduled for today with a different tech. This was also successful and it was clear from the camera inspection at the end that the roots were gone. I was expected a horrible mess from this process, and was very happy that both operations were completed with minimal additional sludge in my basement."

"We met Dan months before the project was scheduled to start and he knew our deadline was 7/9 when our first weekly vacation renter was due to arrive. Our main issues were: He was a week late starting Didn't show up on several days (had to take his son to get his COVID shot, several days it was too hot, heavy traffic, etc) Ignored my detailed instructions/drawings and we lost time because he plumed a double vanity for only 1 sink, told us we could buy any standard shower door from Lowe's only to learn AFTER the shower had been framed that it required a custom built door, forgot to tile the accent color stripe in the shower, miscalculated the amount of shower tile needed requiring me to drive 3 hours RT to purchase extra tile and deliver it to him. Skim coat on the ceiling was done poorly, the door to the bathroom didn't open all the way so we had to hire someone after Dan left to shave it down for us. He was supposed to finish by July 9th and didn't finish until Sept 9th!!!! had to give renters $3000 off because they had no toilet or shower. I split the difference with him and took $1500 off his bill and he was not happy. I should have taken the entire amount off. He might be OK for smaller jobs, but he is not focused enough and doesn't work a full day (usually 8 AM -1 PM) or even a full week. If he takes work outside of NH, he should have his plumbing/electrical license so he doesn't have to rely on outside contractors. We suffered because he didn't hold ME licenses and wasn't well connected w/ local contractors in ME."

"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

"Christian was instrumental in the building of our home. His extensive knowledge surrounding building practices, code, and materials made the process of building our home not only easy but actually enjoyable. He would arrive to work early each day and stay late when necessary to complete various aspects of the job...always with a smile and a positive attitude. Needless to say his work ethic is exceptional. His attention to detail and ability to problem solve on the fly as issues came up (they always do ) are exemplary. I have heard that many people who have gone through the process of building their home would never do it again. Our build could not have gone more smoothly!"

"Happy to report 5 star service! Very responsive, knowledgeable and helpful. Educated us about our new home and its systems, as well as diagnosing the next steps to resolve our problems. Left us smiling!! Would highly recommend to others and would call on Marquis again."

"Total Ripoff! My boiler stopped working the other day and my usual company was unable to come out due to being short-staffed that day. I resorted to google and unfortunately came across Aire Serv. Their technician (who was very nice) came out to assess the situation and determined it was caused by a damaged pilot assembly. After calling around for replacement parts, I was told that the parts were out of stock until later in the week. Despite this, I was still charged $234 for the trip fee and diagnostic fee. I was then quoted $1112 for the repairs to be done once the parts were in. I shared this quote with my normal company and they were appalled! Thankfully they fixed the issue for less than half the price Aire Serv was going to charge me! PLEASE do not use this money-grubbing company, and instead use a local independent company if you need heating work done!"

"David was wonderful, he was great at explaining his process and the overall time for the project. I would/will be hiring him again in the future."