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"I called Matt's plumbing on Monday, he came Tuesday. The faucet in our spa tub is no longer dripping."

"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"Perfect! Charlie came immediately, hand dug down 4' to the tank, and pumped. Inlet was full of roots, which he cleared and told us how to avoid that problem in the future. Came back a few days later and installed riser on tank lid so that digging would not be necessary. have used several service companies in the past and there's none better. He returned and did 3 more for us as a preventive measure. If he's available, we won't use anyone else!"

"everything went very well, the job was difficult but when completed was better than originally done we were very pleased and would very highly recommend Plumb Rite to anyone"

"Excellent work and especially the clean up process."

"Pines Plumbing did and outstanding job at a very fair price. Maddy and Kevin are detailed oriented and they make sure you are as a customer completely satisfied. They are quick to provide solutions to complex plumbing issues. Their customers response it is one of the best around here. If you are in need to hire a plumbing company, look no more and give Pines Plumbing and opportunity."

"Overall, it was a good experience. AAA put down a vapor barrier and installed a Santa Fe dehumidifier with sump pump. The result is that we can now use the stand-up basement/crawlspace to store things under the house without ruining them. This is the part that you need to know. The installation was not without problems. First, they broke an A/C drain pipe, second, they cut a sprinkler controller wire while running a PVC pipe. Here's my take, accidents happen but how does the business respond to these issues? Well, Donna was very quick to send her team out to correct the problems and they even paid for the damage to the sprinkler system. To me, that's top notch customer service. Any business can make a mistake, but how they handle it is the mark of a good company. Every time I lift the roll door and go into the basement now, I'm amazed at how cool and fresh the air is down there. No more mildew and no more smell."

"Excellent service.  They came highly recommended and I can see why.  Proficient in a variety of trades, so one call is likely to do it all.  I would highly recommend.
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"It was great. They fixed the water pumpers in the house. They were very punctual, very polite, always on time and if I had any trouble I would call them right away."

"Eric, did a fantastic job on the repair of the floor joist's and replacing of subfloor! The very first thing he did was  made sure he laid down plastic so as not to damage the floor in other part's of the house. His quote was spot on. Eric was punctual and reliable! My wife and I will definantly use him again!"