Get matched with top carpet installers in La Follette, TN

"It was the first time I used them. They were very friendly and very accommodating. They were very professional. They almost made me feel like I am a friend of theirs. I bought the hardwood floor from them but they did not install it and I wish they did."

"Amazing customer service and company goes above and beyond. Call out to Josh Bomar and the team.Thank you all for everything!"

"I needed a few areas cleaned and some traffic areas in other rooms cleaned as well as a stairway.  Carpet had been cleaned a couple of years ago and was still very clean except in these few areas.  Advanced had an Angie's List special and a schedule opening immediately as I needed it.  I negotiated to get the few traffic areas cleaned without cleaning the whole rooms and causing me to have an excessively large bill.  When technician arrived I discussed the areas with him to ensure the negotiation was reasonable.  He agreed and began work.  Very nice young man, friendly, and careful to put guards around corners so hose wouldn't damage my freshly painted walls, doors, and trim.  He immediately had problems with the brand new truck-mounted machine not generating the steam/hot water properly.  He called the owner who came right over and found a blown fuse.  A quick trip to the hardware store a mile away and they had everything working properly.  Did a great job except for one area where there were some small ground-in stains.  He had pre-treated these areas but the stains didn't come out and were visible the next day as the carpet dried.  I had some aerosol carpet cleaner that I sprayed and rubbed that got most of the stain out; followed up with dish detergent and scrubbing that got them out the rest of the way..  Gave a B mark for quality just because they didn't make a follow-up call to find out how things turned out.  Stuff happens, I would not mark down their score for their new equipment issues.  It didn't cause me any problem for additional time that day.  They called for support who immediately drove to my house and debugged and repaired the broken equipment.  Extra credit for going the extra mile to get my job done without needing to reschedule (which wold have been a problem). <br />"

"I give them A's across the board."

"He is excellent. I use him a couple of times in the year usually. He is prompt, on time and does a fantastic job. He moves my furniture and sets it up on the foam blocks to dry, so I never have any stains on my carpet from the wood furniture that may have stains that moisture would mess up the carpet or anything. He does a great job. I have been using him for 8 years. I really like this guy. I called him before one time when my pet made a dreadful mess. His schedule was full that day, but he came after he had all the other work and helped me with that mess; otherwise, it would have ruined that carpet, if it would have sat there for days or anything. I cleaned it up, but some things are just dreadful and it got to be attended as quickly as possible. He also uses the materials that are of the high quality."

"Great! John was able to come out & repair our carpet on short notice. He was very professional, friendly & a huge help! We'll highly recommend John & will definitely call him back for any future needs."

"The installers did an excellent job. They moved out all of the furniture, removed the old carpet and pad, ran the sweeper several times on the new carpet and waited while I dust mopped the baseboards before returning all the furniture. I highly recommend the staff at Factory Carpet Warehouse."

"Our house had 15 year old carpet downstairs and upstairs in the bedrooms. We wanted to replace the carpet upstairs but wanted hardwood installed on the main level. We called Mack's Flooring because they had installed hardwood floors in a previous home 25 years ago. Mack's owner came and talked to us about the options available to us. We chose to have hardwood installed and finished as opposed to prefinished floors. They were very professional and pointed out many things we had not considered. They suspected we had fiberboard under the carpet rather than plywood. They included installing plywood in their estimate. I'm glad they did because we did in fact have fiberboard under the carpet. Over a period of two weeks they removed the carpet and installed the new subfloor. They laid the hardwood and finished it without damaging the moulding or door frames. They also installed plastic to prevent the dust from going upstairs. The job turned even better that we expected. We were so pleased with the outcome we had them install hardwood on the stairs going upstairs. That involved rebuilding the stairs to accomodate the hardwood. Their work was flawless and best of all it turned out exactly as they said it would and cost what they estimated. It's been two years since they installed our floors and we are as please today as we were the day they finished."

"I have a room size antique carpet and 2 smaller rugs of the same era. For a nominal fee Harb's Carpet & rug Cleaning picked them up at my house, cleaned and appraised them and brought them back.  The service was wonderful!  The rugs have been cleaned completely without any damage.  The people at Harb's are very accommodating and kind.  The prices are very reasonable.  I highly recommend Harb's to anyone with a carpet that needs tender loving care!"

"They game to our house and measured the area we wanted to have new flooring. They were really professional giving good advice what type of material is suitable for the areas, what not. We selected the materials with their help. The material payment was due before installation, and the work was paid after the job was finished. We wanted the job done quickly, and they did very good in accommodating our request. They sent subcontractor to do the job, and everything went very smooth. We were really happy about the quality of the service, the professional way they handled everything on he way and finally the new floors are just amazing."