Get matched with top interior trim and decorative moldings installers in La Marque, TX

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"He did really nice job!"

"What a great experience working with Brandon and Brent! From hanging my Christmas lights, mounting 2 TVs and installing a ceiling fan, the final products look perfect! I canâ t say thank you enough! They also made sure they kept my house clean in every room they went into, thatâ s a big deal for me! Highly recommended!!"

"Great job, very professional"

"Mustang was prompt in getting us a quote and starting the project, but did not complete the project to our satisfaction. The workers they sent were always late/ did not show up at the timeframe that they set. Some of the workers were also clueless as to what they were supposed to do when they got here and asked us for guidance. they also put up solar panels for power instead of the agreed upon running a power line. driveway gate was also defective less than a week upon completion. would not close most of the time. we called multiple times trying to get Mustang to come correct the install and we kept getting a “we’ll call you back” line. Poor service once the invoice was paid. Poor service all the way around"

"He is very pleasant and very polite. I would definitely used them again"

"Great! 6 month later and everything is still looking good, no issues whatsoever"

"As follow up to my earlier rating on 21 March, a warning, do not pay the balance due unless the work is completed to your full satisfaction, no matter how small the issue. Additionally, based on the unacceptable delays and misinformation I have received with respect to their completing their installation, do not place a high value on their warranty. My windows were installed on Monday 20 March. On Tuesday 21 March I sent an e-mail to our salesman, Julio O’Ryan and wrote: "In case the installers have not been timely in advising the appropriate individuals, in their somewhat rushed installation, they cracked one of the windows. They informed us a replacement would be forthcoming in 7 to 10 days. My purpose in this e-mail is to make sure they have followed up on requesting the replacement. When I had not received a response by 30 March, I sent another e-mail to Julio, writing: "I must state I am surprised you did not respond to my message below. It has been ten (10) days since the windows were installed. I have not received the window, obviously, or I would not be sending another message." On 31 March I received the response below from Julio: "Per installation manager”R/O was placed on date of install and 7-10 was being very optimistic. Usually 2-3 weeks on sashes.” So installer did not set proper expectations. So it should take another week or 2." I responded on 31 March: "Thank you for your response. Had you responded to my initial e-mail in a timely basis, it would have made your explanation appear logical and the more skeptical side of my nature less prone to assume the explanation is more on the “spin” side than explanatory. Monday 2 April will be two weeks since the windows were installed. Monday 9 April will be three weeks. Am I correct to assume that by Monday 9 April someone will be coming to the house to replace the cracked window?" On 2 April Julio responded: "I'm just relayed the information given to me by the operation manager. Unfortunately I do not have any part in that process. I was just trying to get you an answer. You can call (713) 264-0074 and put a claim in regarding the installation as well if you like." I phoned the number Julio gave me on 2 April, spoke to Christie and she said she would have someone phone me. My wife’s phone number was on the order, I assume this is why my wife was called by Bryan and why I was not called. Bryan told my wife that my window would be on a delivery to be received by the local Window World facility on Friday the 13th and my window would be replaced some time the week ended 19 April. On 19 April I sent an e-mail to Julio stating: "This is a classic example of how to turn a satisfied customer who would have and did write a reasonably good review on Angie’s List into a frustrated and dissatisfied customer. I phoned the operations number you gave me below on I believe Monday the 9th last week. My wife got a call from a pleasant man the next day saying a delivery would be coming Friday the 13th and we would have a replacement window by today at the latest. No follow-up. This afternoon I am challenging the credit card charge until I receive the window. I will be writing to whomever I can find on your website and revising my review on Angie’s list to state the facts. It is a shame!" On 19 April, Bryan phoned my wife and told her the earliest date they have to replace the window is 1 May. Because the window is a “snap in and out” window, my said to him this is a five minute job, why will it take another 10 days. His response was we have a number of large jobs and this is the earliest we can get there. I have disputed the charge. I tried to do it online, however, the credit card company website cut me off half way in three times. I then phoned the credit card company and it will take 7 to 10 days for me to receive the paperwork and then I will have to complete the forms. My advice, if you do pay on completion of the work and are not satisfied or do not receive a timely and satisfactory response, dispute the payment immediately."

"Jacob was a very nice guy and didn’t pressure me into anything. He educated me on the process and showed me a good window. I am very happy with the project."