Get matched with top fridge, freezer or ice maker repair or service pros in Lacey, WA

"They came early and were very friendly. They went above and beyond what I thought they would. They took their time and didn't rush to get it done. They were clean, professional, and did a super job. They also helped me move furniture to get this cleaned. They offered allergy lights and a lifetime filter, but did not pressure me to take these."

"Excellent, tank was leaking and needed service quickly. Work was very well done."

"Sam did an excellent job! He communicated well, was prompt, and very professional. He fixed my toilet flange and reseated the toilet. The work was done quickly, and the job area was left very clean. I would definitely hire him again in the future."

"After a top notch installation of a new HVAC system by Treat's a few years back, we also invest in annual preventive maintenance. Kat, the technician who provided our PM service today was excellent. She was so thorough and knowledgeable. She really checked things out completely and we have a lot of confidence in the service and attention we received. Thank you."

"Excellent! Pete was the lead installer. He was always professional and respectful of me and my home. He got the job done in a timely manner and perfect results."

"Amazing! There was lots of communication on what was going to happen, from the estimate to the scheduling to the payment, Everyone was on time. The work was very well done. The guys were all terrific!"

"I purchased a washer/dryer six months ago from Fredericks. They turned out to be bad machines (Samsung) and I didn't want to deal with the hassle of those machines for the years to come. So, I just bought a new set and the installers came yesterday. They didn't hook it up correctly (didn't attach the dryer vent to the wall) which resulted in big problems. When I called I got a defensive, dismissive attitude from my salesperson (Mark - do not ever work with this man, he is lazy and rude) who told me "yah, those things come unhooked" and refused to get someone out immediately to deal with it. When I confronted him about the poor attitude and customer service he replied "i don't have a problem." I said I would report back to my contractor who referred me and he said "go ahead." While the business may be reputable, this salesman is abhorrent. Of note, this is the second install (after fridge in June2020) that the team did incorrectly."

"The bathroom quartz counter work went without a hitch, so I did not hesitate to have them back to demo and install new quartz counters in my kitchen. They work quickly, efficiently and with an extremely high amount of skill. Plus, they are the nicest people to work with."

"I asked them to locate the septic tank. They failed but they offered to try to replace the septic line for $9,000. When I said I needed another opinion they offered to unclog my slow-draining septic system with a snake. They said it might not work but they would try if I wanted them to and it would only cost $700+. I agreed. They ran their snake through the system and got it stuck in the septic tank. They could not pull it out so they asked me if they could cut it off inside the house. They said it could be pulled out from the other end through the septic tank but they could not do it because they are not licensed to work on septic systems. Why did they run a snake through a septic system? I had to let them cut the snake. They could not leave their machinery with me. They offered again to replace the septic line for $9,000, this time to get the snake out. I declined. The snake is so stuck in the septic line and tank, multiple septic companies said they cannot remove the snake, and left in the line it will clog the line and I will have to connect to the sewer. That, with landscape repair, could cost $50,000. Jim Dandy claims their work order says they are not responsible for disabling my septic system and they don't want to discuss it. A septic company found the septic pump failed and is the actual cause of the problem. The septic line was never clogged. It is draining with the snake in it. The septic company said they are "blown away" that Jim Dandy snaked a clay septic line. They said it's thinwall clay pipe that is easily damaged. They don't think they can remove the snake from the septic line without damaging the line. Jim Dandy has a hydro jetting service that could have worked and not damaged the system but they never offered it. They charged me $800 to snake the line and disable my septic system."

"Bob Larson is a scam. I bought a $10,000 on-demand water heater in November 2023. Bob Larson Plumbing recommended and installed the unit; at first, it was great. Since December 2024, the system has been having issues randomly turning itself off. It was more of a nuisance than a real issue at first. I could turn it back on. Bob Larson was called and came out twice but could not resolve the issue. In March of 2025, the problem got worse, and hot water was random at best, even if I reset the heater manually. Instead of resolving the issue or exchanging it, Bob Larson Plumbing is trying to sell me another unit. I am still under warranty. My original receipt shows a 5-year warranty on parts and labor. Bob Larson is an upselling scam. They will not be getting any more of my money."