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Window repair pros in Lacey

CORNERSTONE HOME PROFESSIONALS LLC
3609 LANDAU AVE NE
5.00(
1
)
Approved Pro
CORNERSTONE HOME PROFESSIONALS LLC
3609 LANDAU AVE NE
5.00(
1
)
Approved Pro
4 years of experience
Free onsite estimate

We offer over 30 years of industry experience and will provide you with an unmatched level of experience and commitment to your home improvement project. We've earned a solid reputation for a variety of residential home improvement and repair projects to include painting, cabinetry, doors, and windows. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction! References are available upon request. Give us a call today, and let’s get started.

We offer over 30 years of industry experience and will provide you with an unmatched level of experience and commitment to your home improvement project. We've earned a solid reputation for a variety of residential home improvement and repair projects to include painting, cabinetry, doors, and windows. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction! References are available upon request. Give us a call today, and let’s get started.


Avatar for Renewal by Andersen
Renewal by Andersen
552 7th Ave Suite 401
4.56(
64
)
Approved Pro
Renewal by Andersen
552 7th Ave Suite 401
4.56(
64
)
Approved Pro
Customers say: True professional
21890 local quotes requested
18 years of experience

Replacement Window Installation, Replacement Patio Door Installation, Replacement Entry Door Installation

"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

David W on June 2025

Replacement Window Installation, Replacement Patio Door Installation, Replacement Entry Door Installation

"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

David W on June 2025


Avatar for RROC Exteriors
RROC Exteriors
2607 Martin Way East, Suite 201
4.75(
34
)
Approved Pro
RROC Exteriors
2607 Martin Way East, Suite 201
4.75(
34
)
Approved Pro
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
29 local quotes requested

Here at RROC Exteriors we are a fully licensed and insured exterior company. We do roofing, siding, and windows for residential clients. We have decades of experience and pride ourselves on our ability to keep projects running smoothly. Call now for a free estimate

"Stay away from this company. The sales guy will over promise, while the installer under delivers. Fascia board and flashing were incorrectly installed on my front porch, causing rain to drip between the back of the gutter and fascia. Then I was told, it's the best they could do. They also installed new gutters over rotted wood, after I asked both, the sales member, and the installer to replace the rotted section. I'll be correcting these issues on my own since the company refuses to stand behind their work."

Jerry B on March 2024

Here at RROC Exteriors we are a fully licensed and insured exterior company. We do roofing, siding, and windows for residential clients. We have decades of experience and pride ourselves on our ability to keep projects running smoothly. Call now for a free estimate

"Stay away from this company. The sales guy will over promise, while the installer under delivers. Fascia board and flashing were incorrectly installed on my front porch, causing rain to drip between the back of the gutter and fascia. Then I was told, it's the best they could do. They also installed new gutters over rotted wood, after I asked both, the sales member, and the installer to replace the rotted section. I'll be correcting these issues on my own since the company refuses to stand behind their work."

Jerry B on March 2024


2FL Enterprises, LLC
10605 Southeast 240th Street, Suite 130
3.77(
70
)
Approved Pro
2FL Enterprises, LLC
10605 Southeast 240th Street, Suite 130
3.77(
70
)
Approved Pro
Customers say: Quality work
46 local quotes requested
23 years of experience

2FL is a locally owned and operated, Washington based exterior home improvement company. We offer siding, windows, and roofing installations for residential, commercial, and multifamily properties. At 2FL we set our standards of quality, customer service, and value to the highest degree and we have the ratings and reviews to prove it! **** We do not service Car or Truck windows, Existing Single Family, Multi-Family Residential and Commercial Buildings ONLY (no new construction)**** We do not repair or replace glass or screens

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

Krimsey L on March 2023

2FL is a locally owned and operated, Washington based exterior home improvement company. We offer siding, windows, and roofing installations for residential, commercial, and multifamily properties. At 2FL we set our standards of quality, customer service, and value to the highest degree and we have the ratings and reviews to prove it! **** We do not service Car or Truck windows, Existing Single Family, Multi-Family Residential and Commercial Buildings ONLY (no new construction)**** We do not repair or replace glass or screens

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

Krimsey L on March 2023


Wright Windows & Doors, LLC
3211 Donnelly Dr SE
New on HomeAdvisorNew on Angi
Approved Pro
Wright Windows & Doors, LLC
3211 Donnelly Dr SE
New on AngiNew on HomeAdvisor
Approved Pro
10 local quotes requested
4 years of experience

WRIGHT WINDOWS & DOORS is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. WRIGHT WINDOWS & DOORS is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

WRIGHT WINDOWS & DOORS is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. WRIGHT WINDOWS & DOORS is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!


Avatar for Lake Washington Windows & Doors
Lake Washington Windows & Doors
740 SW 34th St #201
4.61(
107
)
Approved Pro
Lake Washington Windows & Doors
740 SW 34th St #201
4.61(
107
)
Approved Pro
Customers say: Quality work
272 local quotes requested
17 years of experience

$750 Off Every Window • $1,500 Off Every Door Say goodbye to hot rooms, street noise, and energy waste. This June, get $750 off each installed window and $1,500 off each installed door. Whether it’s casement windows to catch the breeze or a beautiful new entryway, these savings make it the perfect time to invest in year-round comfort. Active Dates: Offer valid through June 30th, 2025 We are so excited to announce that we have been nominated by the Seattle Times’ “Best in the PNW” Contest for being the BEST Window Company in the Home & Garden category for 2025. This award nomination means so much to us. Active voting is from June 9th to June 27th. Vote daily by clicking the link here: https://www.votethepnw.com/LakeWashingtonWindows Renton Showroom Walk-In Hours: 740 SW 34th St #201, Renton, WA 98057 Our showroom hours differ from our customer service hours! Monday: 8:00-4:30 PM Tuesday: 8:00-4:30 PM Wednesday: 8:00-4:30 PM Thursday: 8:00-4:30 PM Friday: 8:00-4:30 PM Saturday: 9:00-1:00 PM Sunday: CLOSED Tacoma Showroom Walk-In Hours: 2073 Mildred St W, Tacoma, WA 98466 Walk-In Hours are not available. Request by Appointment Only. Seattle Office: 4500 9th Ave NE Suite 300, Seattle, WA 98105 Showroom not available.

"To Lake Washington windows,  On behalf of the Mich family, we had the most WONDERFUL experience with the whole process getting our new windows!  The day of our installation, Chris texted me ahead of time giving me a ETA which was very helpful. Chris and his collegue helping that day were both incredibly welcoming, kind, explained what the process was and kept everything very clean!  Chris went above and beyond and I really hope the company reads this, achnowleges him for his dedication to the company, his professionalism to his customers and overall having a welcoming, positive, professional and hard working demeanor!!!!  Plus, the Mich family REALLY hopes he gets that Disneyland trip for his family.... they deserve it so much!!!  Please put in a extra vote on behalf of our family as a thank you! Our windows look great!!  Smooth process and we will order windows again and request the same team.  Thank you !  Erin Mich and John Mich "

Erin M on June 2025

$750 Off Every Window • $1,500 Off Every Door Say goodbye to hot rooms, street noise, and energy waste. This June, get $750 off each installed window and $1,500 off each installed door. Whether it’s casement windows to catch the breeze or a beautiful new entryway, these savings make it the perfect time to invest in year-round comfort. Active Dates: Offer valid through June 30th, 2025 We are so excited to announce that we have been nominated by the Seattle Times’ “Best in the PNW” Contest for being the BEST Window Company in the Home & Garden category for 2025. This award nomination means so much to us. Active voting is from June 9th to June 27th. Vote daily by clicking the link here: https://www.votethepnw.com/LakeWashingtonWindows Renton Showroom Walk-In Hours: 740 SW 34th St #201, Renton, WA 98057 Our showroom hours differ from our customer service hours! Monday: 8:00-4:30 PM Tuesday: 8:00-4:30 PM Wednesday: 8:00-4:30 PM Thursday: 8:00-4:30 PM Friday: 8:00-4:30 PM Saturday: 9:00-1:00 PM Sunday: CLOSED Tacoma Showroom Walk-In Hours: 2073 Mildred St W, Tacoma, WA 98466 Walk-In Hours are not available. Request by Appointment Only. Seattle Office: 4500 9th Ave NE Suite 300, Seattle, WA 98105 Showroom not available.

"To Lake Washington windows,  On behalf of the Mich family, we had the most WONDERFUL experience with the whole process getting our new windows!  The day of our installation, Chris texted me ahead of time giving me a ETA which was very helpful. Chris and his collegue helping that day were both incredibly welcoming, kind, explained what the process was and kept everything very clean!  Chris went above and beyond and I really hope the company reads this, achnowleges him for his dedication to the company, his professionalism to his customers and overall having a welcoming, positive, professional and hard working demeanor!!!!  Plus, the Mich family REALLY hopes he gets that Disneyland trip for his family.... they deserve it so much!!!  Please put in a extra vote on behalf of our family as a thank you! Our windows look great!!  Smooth process and we will order windows again and request the same team.  Thank you !  Erin Mich and John Mich "

Erin M on June 2025


Avatar for Renewal By Andersen of Washington
Renewal By Andersen of Washington
700 S Renton Village Pl
4.66(
533
)
Approved Pro
Renewal By Andersen of Washington
700 S Renton Village Pl
4.66(
533
)
Approved Pro
Customers say: Quality work
424 local quotes requested
28 years of experience

Renewal by Andersen of WA is proud to serve the window replacement and patio door replacement needs of the Seattle area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Seattle window replacement business.

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

Theresa M on October 2024

Renewal by Andersen of WA is proud to serve the window replacement and patio door replacement needs of the Seattle area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Seattle window replacement business.

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

Theresa M on October 2024


Avatar for Harley Exteriors Inc
Harley Exteriors Inc
22122 20th Avenue SE
4.43(
514
)
Approved Pro
Harley Exteriors Inc
22122 20th Avenue SE
4.43(
514
)
Approved Pro
Customers say: Quality work
434 local quotes requested
23 years of experience

Family owned & operated. Harley Exteriors is the home improvement company that residents of Seattle, Bothell, Everett, and any nearby area can trust to provide attractive, durable materials and reliable installers at an affordable price. Whether you need new windows for your home in Tacoma, or you’d like a roof replacement for your house in Bellevue, Harley Exteriors offers superior products and installation experience to upgrade your home and make it a more comfortable, livable space. We’ve earned an A+ rating with the Better Business Bureau, and have been honored with the First Security Bank Achievement Award for outstanding customer service. Visit us at www.harleyexteriors.com.

"I called HarleyExteriors to get a quote on 3 windows and anew sliding glass door with a pet door in it. From the gentleman who sold me on the products, to the gentleman who came to take the final measurements, to the man who scheduled and ordered all the products I could tell that this was an exceptional company. The crew arrived on time and got right to work and were done in a good time period. They had me come to inspect the finished product and made sure I knew how to work the locks. While they were working the gentleman who had set everything up for the job stopped by the house to check out the work. When they were done the area was cleaned up and everything put away. I am really impressed with the whole process and then the President of HarleyExteriors called to make sure I was satisfied. As I continue to replace my old windows I know that I have found the company who will get my business."

Jeanne M on June 2025

Family owned & operated. Harley Exteriors is the home improvement company that residents of Seattle, Bothell, Everett, and any nearby area can trust to provide attractive, durable materials and reliable installers at an affordable price. Whether you need new windows for your home in Tacoma, or you’d like a roof replacement for your house in Bellevue, Harley Exteriors offers superior products and installation experience to upgrade your home and make it a more comfortable, livable space. We’ve earned an A+ rating with the Better Business Bureau, and have been honored with the First Security Bank Achievement Award for outstanding customer service. Visit us at www.harleyexteriors.com.

"I called HarleyExteriors to get a quote on 3 windows and anew sliding glass door with a pet door in it. From the gentleman who sold me on the products, to the gentleman who came to take the final measurements, to the man who scheduled and ordered all the products I could tell that this was an exceptional company. The crew arrived on time and got right to work and were done in a good time period. They had me come to inspect the finished product and made sure I knew how to work the locks. While they were working the gentleman who had set everything up for the job stopped by the house to check out the work. When they were done the area was cleaned up and everything put away. I am really impressed with the whole process and then the President of HarleyExteriors called to make sure I was satisfied. As I continue to replace my old windows I know that I have found the company who will get my business."

Jeanne M on June 2025


Avatar for Evergreen Home Exteriors
Evergreen Home Exteriors
11507 Steele St S
3.76(
17
)
Approved Pro
Evergreen Home Exteriors
11507 Steele St S
3.76(
17
)
Approved Pro
Customers say: Quality work
919 local quotes requested
27 years of experience

At Evergreen Home Exteriors we are all about our customers. Our philosophy is simple. We give customers the kind of experience we ourselves would want. Everything we have learned about customer service has been from our experience as customers and feedback from our customers over the past decades. We have developed a seamless communication system that allows our customers constant access to their project, no matter what phase of the process they are in. If you are tired of the mediocre service that has become the new normal, then give us a try! We will make you a customer for life!!

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

Josh T on November 2023

At Evergreen Home Exteriors we are all about our customers. Our philosophy is simple. We give customers the kind of experience we ourselves would want. Everything we have learned about customer service has been from our experience as customers and feedback from our customers over the past decades. We have developed a seamless communication system that allows our customers constant access to their project, no matter what phase of the process they are in. If you are tired of the mediocre service that has become the new normal, then give us a try! We will make you a customer for life!!

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

Josh T on November 2023


Avatar for Honest Home Solutions
Honest Home Solutions
4001 S 12th St
5.00(
2
)
Approved Pro
Honest Home Solutions
4001 S 12th St
5.00(
2
)
Approved Pro
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
2728 local quotes requested

When you need an exterior remodeling contractor to help enhance the curb appeal and functionality of your home, Honest Home Solutions is the team you can count on to deliver the quality service experience you deserve. Offering the best materials and products in the industry, we go above and beyond to ensure your home has the finest solutions possible. From siding and roofing to custom decks and windows, our remodeling experts can help with all your exterior projects with the professionalism and attention to detail you can trust

"The deck built off my back porch is amazing. On time cost effective just all around happy."

Tony D on February 2024

When you need an exterior remodeling contractor to help enhance the curb appeal and functionality of your home, Honest Home Solutions is the team you can count on to deliver the quality service experience you deserve. Offering the best materials and products in the industry, we go above and beyond to ensure your home has the finest solutions possible. From siding and roofing to custom decks and windows, our remodeling experts can help with all your exterior projects with the professionalism and attention to detail you can trust

"The deck built off my back porch is amazing. On time cost effective just all around happy."

Tony D on February 2024

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