Get matched with top pipe repairers in Lake Forest, IL

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

"

I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

"

"The jobs went very well. Gus arrived on time, replaced screens quickly and cleanly inside our home on a tarp, and also replaced two broken hinges on a kitchen cabinet. Both jobs were completed in the estimated time and the price was exactly as quoted beforehand."

"They came out to see what type of repair needed to be completed and they did an excellent job of explaining the different options available for purchase. On day of repair, they were on time and kept everything nice and clean during the replacement process. They even fixed a minor issue they noticed while doing the replacement under the sink for no additional charge since they were working right there."

"Lincoln was A on everything. Only thing about it they did you have to pay cash for everything, he didn't take charges or cheques one of them, but that was no problem because he did a good job."

"Mark kept us informed before during and after the project.  Due to previous damage to the tub Mark had to complete a repair before refinishing. Overall about 7 hours of work. I would not hesitate to use again.
"

"My range hood fell down and Nick needed to repair/replace some of the venting and reinstall the hood. Nick scheduled quickly with me and was on time. He had someone to help as the hood is very heavy. Both men were polite, professional and cleaned up after the work was completed. Nick also tracked down a part I needed that I could purchase myself cheaper and recommended a cleaning product. I had no idea what a project like this should cost so I can't comment on the price - I put A as I couldn't leave it blank and am assuming Nick is fair."

"I looked on A’s list and saw C&J Plumbing and called. Dmitriy answered, asked my location and if I were home. He was at my door in ten minutes and solved the problem in three more. He also listened and followed me around my townhouse to see if the mystery of the flood could be solved. There is a pump that takes overflow and condensation to the city pipes and his thought was that it may have failed and then started again. He advised I check the drain that leads to it each night and call them if it starts to back up. I asked how much and he said, “Don’t worry about it.” COURTEOUS. AVAILABLE KNOWLEDGEABLE WITH NO HUSTLE OR HARD SELL!!! I found my plumbers!"

"We had been having some sewer line problems in our old home for awhile, had another plumber who did a quick fix but was unresponsive. J. Blanton's team came in to replace some damaged sewer pipe in our home, quoting us about $5000. They were very communicative and got someone out to my home to take a look around and provide an estimate quickly. Shortly after they started the job, they told us that they needed to do additional work, totaling about $4000, which we went ahead with. As they were finishing up the second job, they informed us that the water line into our house was leaking and needed to be replaced, and quoted us $13,500 to replace the water line and the sewer line, though at that point they had no evidence of damage in the sewer line-- sort of a "while we're in there..." 
I reached out to a friend who is a general contractor and another who is a plumber, and received quotes from two other plumbers whose work came recommended by those I trust. The other two estimates came in around $5500-- less than half what we were quoted by J Blanton-- for replacement of the water line into the house, and neither of the other plumbers recommended replacing the sewer line until they could cam the line and see if there was any damage. I asked J Blanton for a revised quote for just the water line-- no sewer line replacement-- which reduced the quote to about $11000-- still double what other companies quoted us.
When I told J Blanton that we received another quote and were going with another company, several of their staff questioned whether the companies that provided the quotes were properly licensed to do the work (they were), if their quote was inclusive of all city permits and inspections required (it was), if they used their own staff or day labor (something that concerned me, but we verified that both companies used their own employees to do the work). 
"

"Tony and Jerry from Ultimate Rooter have been great. Water Tank replaced and installed in within 2 hours and were very professional, Fair & Honest (hard to come by these days), quick and neat. They accommodated our schedule and everything we asked. Will be referring them to all friends and neighbors. Will be calling them back anytime. Can't thank them enough."