Get matched with top fridge, freezer or ice maker repair or service pros in Lake Jackson, TX

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Technicians are good, Customer Service terrible, lately never meet arrival times and change them then arrive late. The managers in the office are rude and unprofessional. They tried to keep my business(15+yrs, approximately $50,000) by offering me a free year of maintenance, admitting their dispatch system was not working. I accepted, they did the same thing a month later. They seem to have a lot of managers that are always in meetings when I try to talk to them. This last time the electrical manger called me to say I was rude and unprofessional; he didn?t know that they there dispatcher had texted me to ask if I could change my appointment. I rearranged my day to meet there request and then the technician didn?t show up till past the agreed new time. No call either. I wonder who is really rude and unprofessional."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Technician Jonathan was professional, efficient, and fast in the repair of my stove igniter and oven fan. Highly recommended"

"Excellent no problems and no worries. Awesome people. I would hire them again if needed and will recommend him to friends, family and neighbors. Thanks again Mike."

"Great job. Fast response, quick diagnosis and very professional."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"This company ALWAYS answers the phone… they are good and courteous and prompt. I love working with them!"

"I used Service Express several times throughout the years, and I cannot express how much I appreciate them. Mike and Adam, both Lead Techs, and their crew were awesome. I had several things completed: duct redesign/replacement (all of it), vent cleaning (all 16), and dryer line cleaning. Mike provided a detailed estimate before I agreed to the job. Once the job was completed days later, Mike walked me through everything that was completed. I was pleased in what I saw! The entire crew were respectful, courteous and professional. And Gilbert, the owner, is about the nicest and most respectful person I ever met! I highly recommend their services! They earned a lifetime customer!!"