Get matched with top pipe repairers in Lake Zurich, IL

"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

"Fast and professional. They were toward the upper range of Angieslist’s estimate of this type of repair but certainly reasonable."

"

I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

"

"The jobs went very well. Gus arrived on time, replaced screens quickly and cleanly inside our home on a tarp, and also replaced two broken hinges on a kitchen cabinet. Both jobs were completed in the estimated time and the price was exactly as quoted beforehand."

"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"

"We had a blockage in our main sewer pipe under the basement floor. It turns out we had an old flood control gate that had collapsed. It was about 80% closed, so water was not able to get out of the house appropriately. I called several companies and not only was Robert's price reasonable, he was the most knowledgable and willing to talk through the issue and the solution. Robert, Phillip, and his crew were able to break up the concrete floor and replace the pipe despite the fact that it was encased in several feet of concrete and was located right near our fireplace. It was a bigger job than we anticipated due to the original pipe being encased in much more concrete than is typically used, but they were able to take care of everything without destroying the walls or fireplace. The new pipe was put in, and the hole was patched with cement. I can't say enough good things about the planning and work that Robert and his crew did. They were skilled and professional and a pleasure to do business with. Despite the large hole in the floor, the clean up was impressive. Half way through the process when we saw just how big and difficult the job was, I felt confident that we chose the right company. This problem could have been a lot worse, and I am glad we trusted Lincoln Sewer and Drainage to take care of it. They also noticed that our catch basin needed minor cement repair, and took care of that while they were here. I highly recommend Lincoln Sewer and Drainage, and I won't hesitate to use them again in the future."

"Overall the job went very well. They were timely, professional and they did a good job. They cleaned up after themselves."

"Dmitry and his team were phenomenal throughout the entire process! All of my bathroom fixtures and flapper valve were worn out, leading to multiple leaks. They were able to identify the sources and replace all the parts quickly and professionally. Thank you! I highly recommend CJ Plumbing & Heating. Would work with again, too."

"They came soon after our call and the work was done quickly. We have also used them for a faucet replacement."

"I called various companies, they either seemed to lack confidence to do the job, didn't want the job, or didn't know how to do the job without the gas on. When I called this company, they knew exactly what needed to be done. I made an appointment and took the day off from work. My appointment came and went with nobody showing up. I called and asked for an update and they said they were busy and would have someone out ASAP. The plumber showed up 45 minutes after the original 3 hour window I was given. The plumber had an appointment sheet with my name and info with the wrong appointment window on it. It basically seemed like my appointment got lost in the system and they didn't send someone out until I called to see why no one had arrived. The plumber was great, he really was an expert. He gave me a breakdown of what needed to be done and gave me prices. At this point I had been without gas for a few days and was ready to get this process going, which is why I was willing to overpay. The plumber then informed me that they charge extra because it was getting late, so I replied that it wasn't my fault because his company lost my appointment for an earlier time. He called in and they said they would do it. He did the work, did it well, was very knowledgeable, was very polite, and I got my gas back on. My biggest problem is the price, which is my fault because I agreed to pay it, I understand that. I agreed to pay because I was able to and needed my home to be fully functional for my children, not because I thought it was a fair price. The cost was $1900. As far as parts go, I don't believe it was more than $300 (3 ball valves, 1 pipe cap, joint sealant, air compressor, gas leak solution, air gauge with pipe to tap into gas line), that means they charged $1600 for 4 hours of labor. $400 an hour just seems high to me. Again the work was done perfectly, the plumber was an expert, I have no doubt that they can do multiple jobs at a very high level, and I understand that you get what you pay for, but it just seemed high."