Get matched with top pipe repairers in Lake Zurich, IL

"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

"Fast and professional. They were toward the upper range of Angieslist’s estimate of this type of repair but certainly reasonable."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"The jobs went very well. Gus arrived on time, replaced screens quickly and cleanly inside our home on a tarp, and also replaced two broken hinges on a kitchen cabinet. Both jobs were completed in the estimated time and the price was exactly as quoted beforehand."

"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"

"We had a blockage in our main sewer pipe under the basement floor. It turns out we had an old flood control gate that had collapsed. It was about 80% closed, so water was not able to get out of the house appropriately. I called several companies and not only was Robert's price reasonable, he was the most knowledgable and willing to talk through the issue and the solution. Robert, Phillip, and his crew were able to break up the concrete floor and replace the pipe despite the fact that it was encased in several feet of concrete and was located right near our fireplace. It was a bigger job than we anticipated due to the original pipe being encased in much more concrete than is typically used, but they were able to take care of everything without destroying the walls or fireplace. The new pipe was put in, and the hole was patched with cement. I can't say enough good things about the planning and work that Robert and his crew did. They were skilled and professional and a pleasure to do business with. Despite the large hole in the floor, the clean up was impressive. Half way through the process when we saw just how big and difficult the job was, I felt confident that we chose the right company. This problem could have been a lot worse, and I am glad we trusted Lincoln Sewer and Drainage to take care of it. They also noticed that our catch basin needed minor cement repair, and took care of that while they were here. I highly recommend Lincoln Sewer and Drainage, and I won't hesitate to use them again in the future."

"Overall the job went very well. They were timely, professional and they did a good job. They cleaned up after themselves."

"Dmitry and his team were phenomenal throughout the entire process! All of my bathroom fixtures and flapper valve were worn out, leading to multiple leaks. They were able to identify the sources and replace all the parts quickly and professionally. Thank you! I highly recommend CJ Plumbing & Heating. Would work with again, too."

"They came soon after our call and the work was done quickly. We have also used them for a faucet replacement."

"We had been having some sewer line problems in our old home for awhile, had another plumber who did a quick fix but was unresponsive. J. Blanton's team came in to replace some damaged sewer pipe in our home, quoting us about $5000. They were very communicative and got someone out to my home to take a look around and provide an estimate quickly. Shortly after they started the job, they told us that they needed to do additional work, totaling about $4000, which we went ahead with. As they were finishing up the second job, they informed us that the water line into our house was leaking and needed to be replaced, and quoted us $13,500 to replace the water line and the sewer line, though at that point they had no evidence of damage in the sewer line-- sort of a "while we're in there..." 
I reached out to a friend who is a general contractor and another who is a plumber, and received quotes from two other plumbers whose work came recommended by those I trust. The other two estimates came in around $5500-- less than half what we were quoted by J Blanton-- for replacement of the water line into the house, and neither of the other plumbers recommended replacing the sewer line until they could cam the line and see if there was any damage. I asked J Blanton for a revised quote for just the water line-- no sewer line replacement-- which reduced the quote to about $11000-- still double what other companies quoted us.
When I told J Blanton that we received another quote and were going with another company, several of their staff questioned whether the companies that provided the quotes were properly licensed to do the work (they were), if their quote was inclusive of all city permits and inspections required (it was), if they used their own staff or day labor (something that concerned me, but we verified that both companies used their own employees to do the work). 
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