
Serving Toledo, OH and surrounding areas
Approved
In business since 1982
Free estimates
Emergency services offered
"In June 2020, a very large tree branch fell on my home with damage to my roof and siding and knocking the chimney down to the ground. I live 4.5 hours from Toledo and since I was not going to be able to be onsite for contractor selection directly, I relied on recommendations from various resources, looked into reviews for each, and communicated often with my father who acted as my eyes and ears while I was away. Dad also provided extra insight as he was in the construction trade for 50 years so could talk-the-talk and walk-the-walk. Of course, his is my most trustworthy recommendation and I value his opinions and guidance, especially in this unexpected and unfortunate circumstance. We chose Seagate based upon this information. I was looking at a whole new roof, chimney rebuild, new siding, window cladding, awnings, and shutters. Things moved along and, given the coordination efforts that need to be made with various subcontractors and weather conditions, delays were understandable…after all, mine was not the only job they are all working on. Throughout the five-month project, there was a period of time when it seemed communication stalled and work came to a halt, neither my father nor I had been provided a status of the job. It wasn’t until I reached out to the project manager to get an update. After a few phone calls on both sides, we were able to get back on the same page. The stall wasn’t related to the major work like the roofing, siding, or chimney, it was more that there were manufacturing and delivery delays that I wasn’t aware of for the awnings (& wouldn’t be since I wasn’t directly involved with that behind-the-scenes responsibility) and there were a few smaller items still to be fixed. This is not meant to demean the work done overall, but more of a suggestion to inform the customer when such instances occur simply in order to let them know they are not forgotten. From that point forward, communication greatly improved between the project manager, Dad, and me. I was given the project managers cell phone number for direct access. When the awnings came in, they were the wrong color scheme. Yes, I was disappointed; however, mistakes happen and I was reassured that I would get what I selected. The correct awnings were received in a timely manner and all was back to expectations. The remaining items were finished within a few days as well, making the job complete. While there may have been a few bumps along the way, they were promptly remedied which restored my faith in the company and I would choose them again for exterior work. Incidentally, when it came time to sign-off the job and the final invoice was received, there was a discrepancy in the total amount from them as compared to my insurance company’s final numbers for payment. The project manager and office staff promptly resolved the issue after communicating directly with my agent and final sign-off and payment was recently taken care of. Thanks to Seagate Roofing and Foundation and their subcontractors, my home now has a brand new exterior which I am extremely grateful for, and proud of, due all of their work."





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