Get matched with top carpet installers in Lancaster, NY

"Did a great, quick job. He added a sliding panel so the valve could be turned off and on as needed. Would hire again."

"I can safely say this is the best carpet cleaning and repair business in the Buffalo area if not all of Western New York and beyond. Brad is passionate about what he does. Polite, hardworking, and professional. I had a carpet repair and cleaning done by him and I could not be more satisfied if I tried. The work done was efficient, done in a timely manner, and was easy on the pocket book. The problem with most companies is that they clock in and out and do not put passion into what they are doing. This is not the case with carpet star. Brad explains his work and the process just like the customer was working alongside him and you can see the drive in him. I am extremely pleased and grateful that I found this company. If you are looking for carpet installation, flooring installation, cleaning/repair or just a company that has outstanding character, this company should be #1 on your list. Well worth the money"

"Very prompt service. Good communication regarding the work to be done. Rugs arrived back in great, clean condition. Price was what I expected and was worth the services that I received. I would definitely use them again."

"Worst carpet installation experience ever. I wouldn't recommend this company to my worst enemy. 3 carpet installers arrived at my door, when I opened it they had opened the storm door and were just inches from my face. They were not wearing masks as per NYS Covid-19 business compliance executive orders. They continued into my home with no regard for the safety of my family and when asked about compliance, they informed me that they were not required by their employer, Carpet Collection, to health screen or wear any PPE. They began the installation by attempting to tie my living room drapes in knots, at which time I stopped them and took my drapes down. They used my bathroom multiple times, leaving a mess and URINE ON MY BATHROOM FLOOR! Once the carpet was in place they proceeded to walk in and out of my home with their shoes on, all over the brand new carpet. They did not clean up the mess after installation, leaving behind loose staples, various nails and cut carpet debris all over my home. They stated they were done and were leaving,  When I asked them to clean up their mess they told me no, "That's all you." While cleaning up after this horrible installation team, I found 4 nails, sticking up in the middle of my upstairs hallway in the new carpet. These nails were not driven into the floor, rather they were left at carpet height, sticking up roughly 1 inch. This was an incredibly dangerous thing to find and done purposely and maliciously to injure my family. The owners of the store, Gary Case and his son, Ben, refused to give me any information on the 3 men they sent to my home, as I would like to file criminal charges. They confirmed via email that they are not following Covid-19 compliance. They also stated that they were personally and professionally embarrassed by the way their crew left my home. However, they offered no compensation for any of these enormous problems. I have filed complaints with the New York State Department of Health and with the Better Business Bureau."

Kenny Carpets is the oldest carpet and flooring store in WNY. Since 1960 we have been satisfying every one of our customers to small residential installation to large commercial jobs!

DBA: ALLASEN DIAB M. CO.

Our dedication to making your satisfaction our highest priority is the core of who we are and why we love what we do. We are your one stop shop for all things flooring, from selecting a new floor covering to installing it in your home or business, we make the buying process painless and help you care for your floors for many years to come.