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"I just purchased my first home. As with any home, there are always issues that crop up. After we had our washer and drier installed, we noticed that there was a backfill/flooding issue whenever a toilet, shower, or sink was used. I called H L Bowman after searching Angie's List for services in the area. The soonest a tech could come out would be next day (Wednesday, of this writing). I received a call the next day advising that a technician was on their way. Jeff arrived at my door and was absolutely professional, courteous and tireless in identifying the problem, and making sure it was resolved properly. As it turned out, during the reconstruction of this house, a kick cap from the installation of a toilet, fell down the sewer line and caused a blockage. Jeff used pretty much every tool in his truck to resolve and fix the blockage. Absolutely job well done. Aside from some remaining standing water from my shoddy attempts at repair at 2 in the morning, we have no NEW water - and every faucet, spigot and piece of plumbing works flawlessly. Absolutely will recommend, and continue to use their services in the future."

"The technician got the job done"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Henry is a great guy and very reasonably priced. He is very patient and willing to make things right. I am very happy with the quality of our kitchen remodel. I will definitely be hiring Henry for my next home improvement project. Rich Hassinger"

"We had a great experience with Ken. We had two closets just off the kitchen converted, one into a coffee station and the other as a "business" area, as well as adding cabinetry in our laundry room and replaced wire shelving in the pantry with wood shelves. Ken was great with communicating and making sure that we were happy with the work as it progressed as well as being very punctual."

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"I scheduled an appointment with them in response to their ad to flush a hot water tank for $49, no trip charge or add on expenses. After scheduling and in advance of the appointment I called for details regarding the service to be provided at this very hard to believe price. No matter what time of day I called I was always routed to an answering service that only scheduled appointments. Each time they said they would reach out to a manager to get my questions answered. After 3 calls and an email without a response, I cancelled my appointment."

"Bad Experience. Bait and Switched us. Told us the no more than cost of our removal verbally and then said he needed $4k to do the design with us and get final firm contract after that. I told him I was skeptical giving him $4k and then have him come back with contract stating it would cost a big percent more. He assured me “he is not that kind of guy”. Then after the design and a smaller scope he wanted to charge us 30% more. Took our money and we now have to start over with a new contractor."

"Just like some the other comments….Extremely unprofessional customer service person who answers the phone, interrupted several times and hung up on me. If you have a problem with their work won’t help you. Even when I inquired about warranty of their work I got a rude attitude.DO NOT RECOMMEND"