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"Mr. Campbell did amazing work! He took care of all of my concerns with the plumbing in my house. Should I ever need a plumber again, he’s the guy I’m going to call. His prices are fair and his work is top quality."

"Randy did a great job on making sure I was able to use the bathroom and take a shower. He was very respectful and walked me thru every step needed to fix the problem and the price was lower then any other company I called"

"great job the ladies went over and beyond they are the best in the west by test"

"Pipepals plumbing was 10 stars! Choice was 4 stars. They were timely in assigning the job but I had to keep an eye in the website as notifications did not get pushed via email as expected. They also wouldn't cover all the work recommended by the plumber. Essentially I had a broken pvc in an outside faucet and they wanted him to reuse the faucet instead of replacing it. So I would have had a 1/2 in pipe with 2 connectors...to an old faucet just to save $30. I paid out of pocket so it's right but really? Again plumber was AWESOME. Showed early and returned next day to confirm leak was fixed and patched the holes."

"Top quality work, great prices and extraordinary people! I look forward to working with this Company again, so needless to say, I highly recommend them! Great work, and keep it up."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"JT knew his stuff! He brought the tools needed and completed the repairs quickly."

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The damaged subflooring replacement went quite well (an A Rating on this). The faucet installation was also okay, but the rest of our experience with Mr. Saunders was not very satisfactory. He frequently stopped work on our project to tend to other ones. That is not unusual up here, but I almost always had to call him before he would come back, which led to about two months of living with our furniture displaced. Another problem was that his assistant cracked the new light covering. Mr. Saunders did offer to replace it, but by that time there had been so many delays, I told him not to bother since it was not all that noticeable.



Mr. Saunders also lost professionalism points with me because he constantly complained about things, such as the amount of dust he found under the old carpeting and the number of staples used in the subflooring of our manufactured home.  Then after telling us we had to be extra careful about cleaning up the dust or the vinyl would not lay properly, he and his assistant did not remove the staples and did a sloppy job of leveling the subflooring before laying down the vinyl. Again, as with the light cover, I just decided to give up and get him out of our home.

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