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"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Walter and his crew arrived when they said they would, only 2 hours after I called. About an hour later, after a quick diagnosis, my new pump, pipes, wires, pressure switch, and filter were up and running."

"Rooter & Sons Plumbing provided prompt, responsive, excellent work. We needed to replace a failing Apollo water heater (manufacturer out of business) that provided hot water for both domestic use and forced air heating. Chad (the owner, who came to the job site and checked the completed work), and his plumbers, Eric and John, went well beyond the minimum, finding the best compatible replacement, installing it within 24 hours and identifying and replumbing, as part of the job, work on the piping and valves leading to and from the unit that had been poorly done by prior plumbers. The Rooter guys were easy to contact and to work with. I certainly would hire them again -- and I subsequently have, with the same excellent results and high satisfaction. (When trying to decide who to hire for the job, I was put off, at first, by the company name, which does not covey the scope of their experience and capabilities. They're really nice skilled, full service plumbers; thus the string of 5 star reviews they get from their customers.)"

"Keith punctual and professional. He explained what caused the clog and how to remove the hair from the drain. Then he explained that Drano was not helping the problem and only made this worst. My clogged issue was never going away with Drano. This was good information. He was told me what to use if the drain became clogged again. I was very grateful that he took the time to explain everything and gave advise as to what would unclog the drain,if another clog happened. I will definitely call Kevin again for any plumbing issues I may have in the future. Thank you!!"

"Billy, from Devlin's specializing in finding leaks! We had the contractor and the plumbing service that installed our master bathroom come and find a leak that was affecting our main floor guest room below.  After 1 week, removing ceiling dry wall and $1,300 later, they couldn't find the leak.  When I called Devlin, they sent Billy because he knows his way around leaks.  Billy took a look around for about 5mins and figured it out  - he is the best!!!  Professionally sealed the area and done in about 30mins, clean and professional."

"I liked them very much. I called them they came out within two or three hours and get the job done. The plumbers that came out were very professional, efficient, and friendly. They answered the call on New Year's eve morning and he actually out same day. I would definitely use them again."

"space between edge and old counter not filled in and was sharp... otherwise good job"

"One Call Plumbing responded quickly to our inquiry, arrived at the appointment on time and provided a reasonable estimate of the work. Work was completed timely and to our satisfaction. They saved us money by repairing, rather than replacing, the toilet even though a previous plumber had told us it was beyond repair. All around a good experience."

"He was very nice and down to earth. He provided options for different types of faucets and didn't push the more expensive one. Very professional and has been working great ever since being replaced a year ago.
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"Plumber showed up at least an hour before the scheduled service. It caught me completely off guard because I was preparing to jump in the shower when I heard a knock at the door. Anyway, better to be early than late I suppose. The problem was quickly diagnosed, but plumber didn't have a needed part on his truck, so he had to leave for an hour to retrieve the part. I noted when he came and left, two and a half hours from the first time that he arrived to his departure. Work went well, as planned, but the cost of services is what my wife and I had a problem with. We both agreed that the charge seemed high, especially considering the time that was actually spent making the repair (an hour and a half at most). The total cost was originally $425, but after the service was performed, I was told a premium charge would also be added because I wanted to pay by credit card.
I later twice requested a copy of the plumber's invoice with parts and labor broken down, but never received a response. So I did a little research on my own. I learned that the replaced part generally should run about $150. Well, that means the labor was $275! That's $110 an hour, including the unproductive time spent driving to get a part. Most workmen, like an electrician I used recently, charge $110+/- for the first hour, then substantially less for time spent on the job after the first hour. I honestly believe I was charged about $100 more than I should have been, but feared we couldn't afford the prospect of going without water - especially considering that family was coming to stay with us two days later.
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