Get matched with top mold & toxic material testers in Lawrenceburg, IN

"I was quoted a price of $95 for cleaning 2 rooms - service was to include pre-treating, and cleaning under the couch/loveseat, etc. I was not home when the young child showed up to clean the carpet. Apparently he attempted to quickly run the steam cleaner without moving anyting (and without pre-treating). My wife asked about cleaning under the couch etc. She was informed that was the "next package up". The tech reluctantly agreed to move the couch & loveseat to clean under them. My wife asked about the stains that didn't come up in the high traffic areas. Once again, the tech claimed that pre-treating was included in the "next package up". When pressed, he agreed to only charge us $20 to get that area clean (instead of the normal $30). When he left, the carpet looked "OK" according to my wife. Final charge $124 - quoted price $95. I called the office and inquired generically what was included in the advertised package. I was told it included pre-treating and cleaning under the couch & loveseat. I then revealed that in fact I was inquiring about the job just completed, and the upcharges. KELLY - the phone answering person then switched her position and said we had to *ask* to get the furniture moved - no mention of any next level up package. After calling the tech she stated that he actually applied some special "enzyme", and that was $30. I never asked for any "enzyme" - I asked for the pre-treatment that ****I PAID FOR****. KELLY refused to make this right, and instead acted as if she could have cared less. Do yourself a favor - AVOID THIS BUSINESS AT ALL COSTS - they are *CROOKS* and *LIARS*. I have filed a claim with the BBB."

"They were here less than an hour. Friendly. Clean up afterwards. "

""They were very professional, great customer service and communication"."

"When we discovered we had at least five inches of water in our crawl space under our house and a leak that needed immediate fixing, we were in a panic. Paramount Restoration and D'Andre to the rescue! D'Andre arrived, saw the situation, took immediate action, made sure that everything was secure (the equipment had to run for 24 hours), checked in to make sure everything was going as planned and was absolutely the best. He was professional, kind, courteous, and personable - the type of person you need in a chaotic spot. Now that the water is gone and the repair done, he's got a plan in place to put in dehumidifiers and make sure no mold will start growing. This brings such peace of mind as this house is so much more than just a building - it's our home. Paramount treats it as if it was theirs and D'Andre treats us like family! Thank God there are people like these still around! "

8 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. ASK FOR ANGIE'S LIST DISCOUNT.

"it went very well, he was very thorough and provided top notch services."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Great work - Sustainergy came out and gave me a bunch of different options for services around my attic, insulation, ventilation and encapsulation. They were all super knowledgable and even pointed me in a couple of different directions for other house projects. It didn't take long to approve a quote, get on the schedule and get everything done. Would definitely use their services again."