Get matched with top central a/c service or repairers in Lawrenceburg, KY

"June 13, 2025 (First Visit): The technician injected 5.5 lbs. of refrigerant into the system (which holds up to 8 lbs) without performing a leak test to identify the root cause. I was charged $522.50 for this service. The repair failed two nights later, as the refrigerant leaked out again. June 16, 2025 (Second Visit): A leak test was finally performed, which located the leak in the evaporator coil inside the attic s air handler. I was charged an additional $250 for this diagnostic. The technician recommended replacing the coil and sent an estimate, which I approved. June 26, 2025 (Third Visit): The technician replaced the evaporator coil and recharged the system with 8 lbs. of refrigerant. I was charged $3,504.90 for this visit. However, the system failed again the next day when the breaker tripped due to a grounded compressor an issue that had not been diagnosed earlier. June 27, 2025 (Fourth Visit): Upon inspection, the technician confirmed the compressor in the outdoor unit had shorted. While on a call with the business owner, the technician charged my credit card for the full invoice amount of $3,504.90 before presenting the invoice or explaining the outcome of the repair. He then left without further explanation, stating that the business owner would follow up. Later that day, the business owner called to suggest replacing the entire HVAC system with one of the proposals from the earlier estimate. This recommendation should have been made prior to investing in the costly and ultimately ineffective coil replacement. At no point was I advised that the repair approach might not be viable or that full system replacement should be considered. To make matters worse, I later discovered that the technician had damaged the attic hatch during service and failed to disclose it."

"Prompt and reliable HVAC professionals. Kept us informed about the project daily. Took a few days longer than expected but at the end we had a nice system that was installed correctly. Deandre came back for a couple of extra days and strapped the insulated ducts everywhere I requested and even centered up two ducts that were off center. He was awesome! Every member of the five people who came were pleasant, trustworthy and friendly. I felt like we got an excellent job for the price and would recommend them to a friend. I’d like to give kudos To Brice and Deandre for going above and beyond for us though. "

"Very professional and efficient, great cost. Really great experience, Evan was great."

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

"Zach, Josh, and Cole came out and installed new heat pump for me in the middle of this snow storm. Very clean, informative and punctual. Will recommend to everyone. Thanks from veteran."

"Great replacement experience until the end. They messed up my ceiling trim and paint and didn't come back as promised. I had to call the manager to get repairs done. They also suck at follow up customer service. They didn't call to see if I was happy with my installation or to see if I wanted a service plan. Oh well. Their loss."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Derek Hayes and his crew were great very nice work .Very easy to work with and professional."