Air Conditioning Repair Services in Dallas, TX

"Very polite and courteous. Sends reminders"

"I submitted my request for service late at night after arriving home from vacation to find my HVAC was not cooling. Sam called me almost immediately despite the hour of my request and arrived the next day when they said they would. Very professional and didn’t take advantage of the emergency to charge us an arm and a leg."

"The tech Audy was awesome showed up right on time, went right about installing a new attic coil in a very precise manner. Being a contractor myself I greatly appreciated not being up sold any extra services not asked for and the final price was exactly as promised again no surprises He also came back in the evening to check on how things were to calm my fears that it wasnâ t cooling as I had hoped it just needed time to do itâ s thing Exceptional knowledge and would highly recommend!"

"told me up front what the typical charges were, showed up on time, completed the job quickly, charged what they said they would."

"American Air-Customs is a great family run business. As a new homeowner in the DFW area, I am very happy I found them! I had what I thought was an emergency only 2 days after moving into my new home - I thought the AC drain pipe was backed up and sent an emergency note out to a few HVAC companies. Virginia called me right back...at 11pm on a Sat night, and sent someone out first thing Monday morning. Joe has been my technician for my HVAC tune ups since then and he is very knowledgeable, reliable and helpful. I highly recommend them for any and all HVAC needs."

"Absolutely recommend! Scheduling was a breeze and they were able to come out bright and early the day after I called to fix our furnace. Stephen was on time (even a few minutes early), very nice and respectful and always put shoe coverings back on when coming into the house. He explained everything simply to us and recommended a pest company for a few rodent issues he saw. The easiest process and so quick! Will absolutely be calling them again for future issues"

"Levy fixed the AC when 2 prior techs couldnâ t diagnose the problem. Very professional also. Highly recommend."

"I had called another service come give me an estimate to fix my AC. That company did not discuss the problem and what caused it, they just wanted to sell me a whole new system. I then called my home warranty, they sent NexGen Comfort Services. After evaluating my AC's situation, my home warranty would not pay due to the unit not being installed properly in the first place. However, I was so impressed with NexGen I asked them for an estimate. Their estimate did not involve replacing my unit but actually fixing the problem. They fixed the problem as well as brought everything up to code. I am more than pleased with NexGen, they are out to fix the problem, not take advantage of the consumer. Without a doubt if needed, I would not hesitate to call them again and would HIGHLY recommend NexGen Comfort Services. THANK YOU to each of the professional employees that was involved with this project!"

"The pro was timely and communicated his arrival time. He Was efficient in his work and seem to know his business. I would hire him again."