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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Service response was quick. Repair was effective."

"Fast - done in 24 hours. Repaired correctly. Unfortunately learned in retrospect that Charging $529 to saw into a wall, replace a pipe secured by a wing-nut. Will call again for an emergency. Otherwise, this does not represent a good value."

"Lee?s Air, Plumbing, & Heating has become my go-to company for all home comfort needs. From the very first call, their customer service team was courteous and efficient, making it easy to schedule an appointment that fit my busy day. The technician arrived on time, in uniform, and immediately impressed me with his professionalism and attention to detail. He carefully inspected my system, explained the problem in plain terms, and provided clear options for repair without any pressure or sales pitch."

"Moses responded within 15 minutes of submitting an online request for repair. Instead of ending his workday, he agreed to come repair our AC. This was on a Sunday with outdoor temps at 108 degrees and our AC stopped working. Moses is very polite. Highly recommend him for anything AC related."

"As a homeowner in Clovis, CA, I couldn’t be happier with the AC service repair I received from Roo’s Heating and Air Conditioning. From the moment I called, I felt like I was in good hands — they scheduled me quickly, showed up on time, and took the time to explain exactly what was wrong with my AC unit. The technician was friendly, professional, and worked efficiently to get my system up and running again, which made a huge difference in this Clovis heat! I really appreciated their honesty and fair pricing, and I wouldn’t hesitate to call them again or recommend them to friends needing air conditioning repair or HVAC services."

"Pedro is very knowledgeable and explained which repairs were needed to get my AC up and running. Highly recommended!"

"Repair was done promptly and efficiently. Robert was thorough and friendly. Would hire this company again."

"Very well. Happy with the service provided"

"Brian did a fabulous job servicing my AC unit! He was polite, friendly, professional, and very knowledgeable. He took the time to explain everything clearly and made sure the job was done properly. I really appreciated his great customer service and attention to detail. It’s refreshing to have someone who genuinely cares about doing quality work. I highly recommend Brian for any AC service needs!"