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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Service response was quick. Repair was effective."

"Moses responded within 15 minutes of submitting an online request for repair. Instead of ending his workday, he agreed to come repair our AC. This was on a Sunday with outdoor temps at 108 degrees and our AC stopped working. Moses is very polite. Highly recommend him for anything AC related."

"Eric Franklin performed repairs, he did excellent, he went above & beyond. It took a little longer than expected, but he stayed & did a great job."

"I was in the service industry ether as a technician or service manager for 22 years and the service,sales were fanomial. I called got a appointment the next . Jeff the salesman came here and on time. Have a very good presentation . I called other A/C companies got basically the same price. Call Lees the next day Jeff saw us the next day. We signed with them that day. I ask Jeff when could we start. He call the inspector and he came out that afternoon and the next day the unit was installed my very professional. I can not use any words that I could use to discribe my delight to have found the company. CUDOS TO THE ENTIRE COMPANY FROM THE RECEPTIONIST TO THE TECHS. THANK YOU"

"As a homeowner in Clovis, CA, I couldn’t be happier with the AC service repair I received from Roo’s Heating and Air Conditioning. From the moment I called, I felt like I was in good hands — they scheduled me quickly, showed up on time, and took the time to explain exactly what was wrong with my AC unit. The technician was friendly, professional, and worked efficiently to get my system up and running again, which made a huge difference in this Clovis heat! I really appreciated their honesty and fair pricing, and I wouldn’t hesitate to call them again or recommend them to friends needing air conditioning repair or HVAC services."

"Pedro is very knowledgeable and explained which repairs were needed to get my AC up and running. Highly recommended!"

"project: replace utility pole outside. They did a fantastic and complete job. They even cleaned up. Charles is great. I will be using them again."

"Very well. Happy with the service provided"

Veteran-Owned & Operated | Excellence in Plumbing & HVAC Since 2016\n\nWe are a proudly veteran-owned and operated business, founded in 2016, with a commitment to integrity, discipline, and excellence. With 1,475 five-star reviews, we have built a reputation for exceptional service in Signal Hill, Clovis, and Murrieta.\n\nOur founders served in the Navy and Army, and many of our dedicated team members are veterans. We bring the same level of discipline and commitment to our work as we did in service to our country.\n\nWe specialize in plumbing and HVAC maintenance, repair, and installation, ensuring reliable solutions for your home or business. It is our honor to serve your community with the highest standards of quality and professionalism.\n\nLet us handle your plumbing and HVAC needs—excellence is our mission!