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"Very professional fair pricing. Great communication explains what needs to be done to effect the repair. Responds quickly,shows up wen promised. I Highly recommend ."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

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I recently purchased an HVAC diagnostic service from Purl's Sheet Metal & Air Conditioning.

My tenant in Clovis, CA notified me that his PG&E bill was an excessive $500 a month and he thought something might be  wrong with the HVAC System.  Consequently, I contacted Purl's Air Conditioning and purchased the HVAC Diagnostic Service.  The Diagnostic Service report recommended replacing the HVAC System or compressor.    

I have been a Landlord for more than 40 years and I have always made it a practice of getting two or three bids for any major repairs, whether it's for my own home or one of my rentals.  When one of the A/C Contractors inspected the HVAC system in the Clovis rental, he indicated to me that the major reason for the heat loss was due the following: "The return was completely disconnected and a 7" supply collar was disconnected and just blowing in the attic...".  I spoke with a local A/C Contractor that recently installed a new HVAC System in my home and he said the diagnostic service would have detected the duct problem on my rental unit. 

The main reason I only gave a "C" rating for the HVAC Diagnostic Service was due to the technician's failure to report the above described duct problem to me.

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"I understood a $49 charge would be for the initial call and any services needed would be a CO$T minus the $49... if agreed to have worked done. I did not know? and the service person explained, that the company had a FLAT RATE? for any clogged plumbing?? I DIDN'T really have a choice... the service person was already onsite, the situation needed to be resolved... I proceeded to have the work done. This repair, minus the $49, still CO$T me $236.02.. BIG ONES. I am still angry and confused.. I know my outcome would be different if I KNEW about the FLAT RATE.... be aware !!!"

"I was in the service industry ether as a technician or service manager for 22 years and the service,sales were fanomial. I called got a appointment the next . Jeff the salesman came here and on time. Have a very good presentation . I called other A/C companies got basically the same price. Call Lees the next day Jeff saw us the next day. We signed with them that day. I ask Jeff when could we start. He call the inspector and he came out that afternoon and the next day the unit was installed my very professional. I can not use any words that I could use to discribe my delight to have found the company. CUDOS TO THE ENTIRE COMPANY FROM THE RECEPTIONIST TO THE TECHS. THANK YOU"

"Very professional and good service"

"Pedro is very knowledgeable and explained which repairs were needed to get my AC up and running. Highly recommended!"

"As a homeowner in Clovis, CA, I couldn’t be happier with the AC service repair I received from Roo’s Heating and Air Conditioning. From the moment I called, I felt like I was in good hands — they scheduled me quickly, showed up on time, and took the time to explain exactly what was wrong with my AC unit. The technician was friendly, professional, and worked efficiently to get my system up and running again, which made a huge difference in this Clovis heat! I really appreciated their honesty and fair pricing, and I wouldn’t hesitate to call them again or recommend them to friends needing air conditioning repair or HVAC services."

"Repair was done promptly and efficiently. Robert was thorough and friendly. Would hire this company again."

"Perfect service and overall everything. They will do whatever to earn your business. They mean it too. Thanks again."