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"Jaclyn Lorber is the designer at Monks Showroom, who created the overall design for our kitchen renovation. She was excellent throughout the process of designing the whole remodel and making suggestions for the selection of appropriate materials and appliances. This is our first kitchen renovation. We had multiple questions and changed our minds about what we wanted multiple times! Jaclyn was always patient with us, very generous with her time and accommodating. The final design is gorgeous! We are eager to see the finished product that will be delivered by Monks Home Improvement."

"Jim was professional and courteous. He did quality work efficiently and timely. I would have Jim do more work at our house and highly recommend him."

"Nick did a phenomenal job installing my windows. He is a true professional in my opinion. I would highly recommend him to everyone I know."

"Edwin and his crew were an awesome find for our family!! We just moved to NJ from Arizona, and we have been searching for a painter to help with many projects around our new home. Edwin just completed our master bath paint, and it turned out beautiful. He did walls, ceiling, baseboards/trim, and the bathroom door. We are excited to hire them again for our future projects!"

"I thought I had submitted a review in 2019, but Angie's List is saying it was never completed. I met with Bob Rose from Bellari in April 2019. He was professional and honest during our conversation. He provided a prompt estimate and answered questions that I had. He also mentioned that I could go to their showroom to see different material. I ultimately did not go with Bellari. Went with someone who was a little less expensive and had done other work in the area (jury is still out if that was a mistake or not)."

"Loved working with Window King and highly recommend them! I was nervous about replacing my three really old windows in my old Hoboken condo. Nick walked me through the entire process so that I felt comfortable with the windows I was choosing as well as colors, and so that I was in line with what the HOA would/ wouldn't allow. Cesar and his crew were present on install day - they were on time, courteous, fast, professional, and did an incredible job. I don't think it even took them four hours. And big thanks to Lisa who was extremely communicative regarding the timeline. My condo is now far less noisy in terms of the noise coming from the street- and MUCH warmer which is exactly what I needed. Pictured are two of my old and new windows - the black lining are the old ones and white lining is the new. If I have the good fortune to own another home, I will use Nick/Cesar/Window King without a doubt."

"This past weekend I had a bad experience. The short story is that an A. J. Perri technician diagnosed my furnace problem and wrote me an estimate for $1,600, parts and labor. It turns out my furnace had a different problem that required no parts and only 15 minutes of labor. Here are the details: This past Saturday my furnace stopped heating my home. I called A.J. Perri and they sent out a technician on Sunday morning. The tech ran some checks and concluded that my “inducer assembly” had to be replaced. Parts and installation would be $1,600. He said someone from the office would contact me on Monday and let me know when they could have the part. He also said that he couldn't be certain that there weren't other issues that wouldn't be found until the inducer was repaired. After the technician left I did some searching on the Internet. YouTube and Reddit were especially helpful. I discovered that the problem was that the condensate drain was clogged and water had backed up into the inducer assembly. The water prevented the pressure switches from detecting that the inducer was running and this prevented the furnace from starting. When I disconnected the condensate hose *2 quarts* of water drained out of the inducer assembly! This water was supposed to drain into a small pump unit on the floor that sends collected water to the sump. Over the years mold and algae had clogged the condensate trap and caused the backup. I disconnected all the hoses and removed the trap. I blew out the trap (making a mess) and confirmed that water would easily flow through it. I put it all back together and the furnace is working fine. The sad lesson here is that you can’t always rely on supposed experts. The good news is that the Internet can be your friend. Even more details: The original symptom was that the furnace would start up, the inducer motor would run for about 20 seconds and then it would shut off. This cycle would repeat every few minutes. Every few hours the furnace completed the startup cycle and then I’d get heat. Then it would stop heating for hours, and the indoor temperature would drop to the low 60s. What I learned from YouTube is that there are multiple stages for furnace startup. The inducer motor spins a cage that sucks in fresh air for combustion, and then pushes the hot gases through the heat exchanger and out the flue. Each stage in the startup has safety checks. The furnace will not ignite if the pressure sensors don’t detect that the inducer motor is working properly. Water is a byproduct of the combustion. It starts as a vapor but then condenses in the flue pipe and drains back to the inducer assembly, where it’s supposed to run through a hose to a pump that sends it over to my basement sump. The furnace is 14 years old. Apparently that’s long enough for mold and algae to clog the condensate trap and cause water to back up into the inducer. The 2 qts of water blocked the pressure sensor switches and so the furnace wouldn’t light. Final thoughts: For over 14 years I've had great experiences with A.J. Perri. They replaced my home’s original furnace and Air Conditioner units. They moved our outside A/C unit to the side of our house so we could have more quiet in the backyard. I had them come for periodic heating and A/C maintenance checkups. My impression is that they might cost a bit more, but they were reliable. I'm saddened that I need to post such a negative review."