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"When I first hired them 3 years ago or so, I was told by the owner that only he and his wife would be the ones cleaning and that of course changed pretty quickly to women who didnâ t speak English. Eventually the wife came back and does speak some English. They are on time and started out cleaning everything, including kitchen cabinets, wainscoting, under furniture that is raised up where a vacuum or broom would fit, on top of down the middle is what I call it, but eventually it became less and less so I asked about that and now that would be extra even though that was our original agreement. I do everything I can to make cleaning easy for them, I put everything away off the cabinets, off the floor, and so on. Iâ ve even asked them to please skip two whole rooms and instead clean my wainscoting and around my light switches and they wouldnâ t do that. It has to be their way. Little things started happening, a knob came off the shower and was set back in place to fall off in my hand when I went to use it. Knicks on the furniture and rubbing of the vacuum along the wall. I had to start putting signs on things donâ t touch this or take the time to put extra precious items away. Also whatever happened to putting things back where they found them???? Why do they move things? Canâ t they lift and dust and put it back??? There were times they didnâ t even clean up under the toilet bowl or get cobwebs on the ceiling until I brought it to their attention. I also realized they were sweeping dirt from the wood floor under the edges of the oriental carpets. I did like the gals, they were kind and made sure the alarm was set and so on, There initially was the dragging of I assume a vacuum over my stained sealed wood door jam but that seemed to stop thank heaven, I didnâ t even mention that because whenever I mentioned anything the owner Juan, he always said he would talk to the girls and they never never never had the integrity to accept responsibility for any damage. That was one reason I hired them, because they are insured and bonded but he refuses to honor that, so I fired them today. The final noose was knocking over an 18th century lamp which is irreplaceable. It can be restored for a sizeable sum but it will never hold its value now. No one was in our home, it had to be one of their staff most likely vacuuming and backing into a small round table holding the lamp. The marks on the table tell the story of exactly where it hit on the edge and the pieces breaking free left scratches. Interesting how the lamp was then set back in place like nothing happened! How convenient for them to say it wasnâ t us! I am sick of having my property damaged more and more as time goes on. . I am retired and home most all of the time but work outside on 1/3 an acre thus having a cleaning crew for only the upstairs of my home. I know exactly everything about my belonging and if something is damaged I notice it. They also kept yanking on a pull out magnifying wall mirror in my master bathroom until it was left hanging. Funny, I never had that problem for 17 years until they started cleaning. It was also obvious they were shoving it back against the white wooden frame of a larger mirror because the dark metal grooves they were causing in it that were never there proved it. I always left my mirror pulled out. Nope, not their fault! The owner did come repair it for me all the time staying his staff didnâ t do that because he asked them. Whatever happened to to telling the truth?"

Eugene Tile and Grout Cleaning\nRefresh Your Kitchens, Bathrooms, and More with Expert Grout Cleaning\nAre your tiles looking dull, stained, or broken, diminishing the beauty of your kitchens, bathrooms, or other spaces? Look no further than The Grout Medic of Eugene. As specialists in expert grout cleaning, we pride ourselves on providing top-notch services that breathe new life into your tiled surfaces. Our professional team uses cutting-edge techniques, state-of-the-art equipment, and eco-friendly solutions to restore and revitalize your tiles, leaving them sparkling and refreshed.\n\n

"I have used several carpet cleaners over the years. Brothers is the best! Scott was prompt, very nice, very professional, informative and efficient. He was also great with my dog. They have very good equipment, including to protect floors, etc. And the cost was similar to what I have paid another company in the recent past. Will definitely use Brothers in future. (And I got an Angie’s discount.)"

"Quick and timely"

We are owner-operated and for over 20 years we have offered the highest level of quality work, professionalism, reliability and customer satisfaction.

"Boris is the best carpet cleaner that my husband and I have ever used! We had pet stains from our puppy and Spilled Kool-Aid from my husband on our white carpet! Boris was able to get it out which is absolutely unbelievable! This is the second time that we used him because the first time he cleaned our stained carpets from our puppy so well and the price was so reasonable compared to all the other carpet companies that we have used, that there was no question who we would call to come back again. He is very personable Works quickly and very reliable. He returns your call very quickly and books the appointment sometimes the same week! He is very dependable and always calls if he's going to even be 5 or 10 minutes late. We definitely recommend Boris."

"Arrive right on tome and between Brian, the owner, and Shane, they spent about 9 man hours working very meticulously. The grout was very dirty and stained, and when they finished, it looked better than when it was first installed. These folks are really good."

"Punctual, and professional technicians. My carpets had not been cleaned in awhile. Was very impressed with the difference— before and after. Also liked that the carpets dried so much more quickly, with this method. Exceeded my expectations, and I would highly recommend."

"This company is awesome. Very communicative, responsive, ethical, on time and even went the extra mile when it appeared some bubbles appeared. They came back immediately, re-sanded the floor and put another coat on. The floor looks fabulous and I will definitely recommend them to anyone else looking for this service and of course, these people will be the only company I use in the future. Thank you David and all of your employees for such great service and great work. AWESOME"

"Unprofessional. Most measurements are off. Custom doors are gapped and the hardware isn't even lined up. 6 months later the paint and wood are chipping, and today a hinge fell out of the door (the wood is stripped and broke off of the screws). I've waited a long time to write this review. I didn't want to have to leave a terrible review, but the honest truth is this business is somewhat of a scam. There is no care or pride in the work. When reading reviews from 2016 they sound glowing. There may have been one point when this business was going well. There are so many things wrong with our project, in hindsight I wish I had paid a couple thousand extra and gone to Home Depot or Loews where I know it's an accountable business that will back up their work."