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"Great customer service"

"Right from the beginning Frankie stood out from the other contractors. First, he was very respectful and courteous. And secondly, the first thing he did was ask if he could go into the attic. He explained that he could see any issues and leaks that caused damage. Because of this we knew how many sheets of plywood would need to be replaced. No surprises. The estimate was was done on the spot and very thorough and well prepared. We waited days for the other estimates. The job start was delayed about a week by weather. But when it was time to start he and his crew hit it hard. Working sun up into dark to get the job done. Once started the job was completed on schedule like he said. The job site was kept clean and orderly and Frankie was always available for any questions I had. As a retired heavy construction foreman in NYC with 30 years experience I was impressed with how well organized his operation was. I would use him again and would definitely recommend him to others. "

"They took old roof off replaced bad wood put new roof on cleaned up and finished in one day. Nice people great job by all. Everyone new and did there job. I would recommend them to all. Great job!!! "

"I highly recommend this company! We had a wonderful experience. Ed and his team were delightful to work with. They were prompt, friendly and professional. They provided excellent service for a very fair price. They were very accommodating and the siding and gutters look amazing. We are thrilled with the results."

"We sadly signed up for a free estimate. Jon came on 8/16 and we were told by Jon a few times all we had to do was call in within 3 days and get our deposit back. I asked twice and my husband asked once he said "all we have to do is call and we will get our $100 back" Clearly not true. I called on the 3rd day 8/19 and spoke with a lady, i thought her name was gabby, but apparently they lied giving me that name she doesnt work there. I have no idea what her name was sadly I did not record the call. Was told my papers weren't put in it was no issue, my check would be mailed on Monday the next business day. Well a week later I get a call from financing stating they need signatures. Confused I was like we canceled and you all were supposedly mailing my check. Well low and behold apparently you can't cancel over the phone. So Jon lied multiple times and "gabby" lied when I called in. They cashed out check and our free estimate cost us $100. I was told the VP would call us back on 8/26. He finally called us on 8/29. We missed the call but called right back. Have tried calling today 8/30. When I called to cancel the service it was within my time period! Of course now it's out. Lesson learned! Don't trust them! When I called on 8/19 at 3:24pm the call lasted under 2 minutes, which it was very quick. Told them I needed to cancel an epoxy job, transferred me to some girl, I told her jon said all I had to do was call. she said up and went on about the papers not being filed yet and since it was friday and late the check wouldn't be mailed till monday. Never again."

"RoofX didnt excellent work on repairing my roof and replacing my gutters! Very professional workers. Brian is very professional and excellent at explaining the work that is being done, also Brian is a good listener to the customer… reassuring the job gets done up to customer specs."

"Long Home put a roof on my house Oct. ?24. They made the roof too wide for my gutters then argued it was correct. They then came to fix it and cut it into my drip edge. They then came a third time to fix it and the crew had zero clue why they were even there. They also nailed down my free floating gutter guard. My roof leaked that winter. They tried to fix it and failed. I asked for a new roof or refund because of buying the rooftop sell my house and it affecting my disclosure. Their rude region manager Mr. Herr said, ?That ain?t going to happen?. They tried to fix it again and it is currently failing worse than ever. They now refuse to fix it. I have filed a lawsuit against this horrible company and I am hoping my roof makes it till I can have it fixed/redone. This is a horrible company with a fake shingle warranty. Please do not use them. "

"Well. Job done very quickly in half a day."

"Honored price agreement even after finding more structural damage needing to be replaced by rebuilding foundation at no extra cost. thank you . Very pleased new front porch."