Get matched with top tankless water heater repair pros in Litchfield, NH

"Robert did a great job replacing our electric hot water heater. He has great communication and workmanship skills. He did not take advantage of us with his material and Labor cost, very reasonable. My wife would highly recommend him "

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"they came within an hour from 50 miles away and they did the job quickly I was very happy with the gentlemen, "

"They were A pleasure to work with. "

"He did a great job had it done in a few hours "

"Job done professionally and efficiently "

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

DirectLine Plumbing & Heating is a full service company. Commercial-Residential-Industrial. We have a list of excellent subcontracts if needed and our prices cannot be beat-We also have a great rebate program for water heaters (must qualify)! All work is 100% guaranteed.

We are a family operated business that has been going in business since 1990, specialising in various areas of plumber related work as well as heating and blocked drains, we also have a 24 hour emergency plumber at hand. We offer a complete maintenance service for any size project for both residential and commercial applications.

As a bathroom specialist in Massachusetts we are renowned for our high standard of bathroom services, with all work completed promptly and for a reasonable rate. However we are dedicated to providing a comprehensive range of services to cover all your residential requirements, including boiler installations, landlord certificates and under floor heating.