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"Technician also corrected long standing problem with an original door jamb for the entry door"

"The work was generally competent, with exceptions mentioned below that remain unremedied. However, dealing with this company has been a very frustrating experience.We signed two successive contracts. The first contract was for some windows and for sliding glass and screen doors for a downstairs porch. The work was okay except that no latch was ever fitted for the receiver of the sliding screen door so it doesn't lock. The second contract was for screen and glass doors for an upstairs balcony. The sliding screen door apparently was installed defectively.But the biggest problem is that the waits for getting anything done with this company are interminable---months in fact. My emails are filled with rigamarole in the general nature of and quot;I thought you were going to be here on Tuesdayand quot; and and quot;I'm still waiting for X.and quot; After the first experience, I thought seriously about changing providers for the second contract, but the press of my business prevented me from getting bids, doing interviews, etc.When we started to use the screen door in the spring (although contracted for in early fall, it had not been installed till the dead of winter) we noticed the installation defect. On May 4 I asked that they send someone out to take a look. Nearly three months later after numerous exchanges, it has become clear that the company is unwilling to even examine the problem, and that I'll have to hire someone else to try to rectify it.Save yourself from ulcers and hire a more prompt company."

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NorthWoods Handyman has been an excellent partner for a number of repairs we're making to our farm house. Ron, the owner, came out to our house at our scheduled time to do an initial estimate of the repairs. He explained how he worked, who he'd bring out with him and what we could expect. My respect for him rose right away when he told us straight out that there was one type of repair he didn't do (carpet patching). I'd rather have someone tell me that up front than try to do it and make a mess of it!
Ron and his team did everything they said they were going to do and more. Along the way, they made good recommendations to make things even better (adding baseboards to the flooring, for example). They were patient when I changed my mind on the shower surround I wanted, and returned the old one to Home Depot without complaint. They even helped us move furniture around to make room for the flooring installation. Ron picked up all the materials we needed, credited back any extra items, and provided receipts for everything without my having to ask for them.
The repairs they have made look great. And the new flooring they installed in the basement is fantastic! Everyone who has seen it has commented about how great it looks. They've also been very respectful of our house and our time, letting us know when they are arriving or leaving, cleaning up after themselves, and just generally taking care of things. There was no mess left behind when they were done.
We will definitely be using NorthWoods Handyman again. In fact, we have already asked him to estimate four more projects for us, and are looking forwards to getting those completed.

UPDATE: We contracted NorthWoods Handyman again to complete some more minor projects, including one really icky one (pulling down old insulation out of a farm shed). They arrived on time and got everything done in two days! The work was excellent, and we're very pleased. I've upgraded their punctuality score to an A.
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"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Every employee from Koalaty Siding Repair listened to our preferences, helped us get the best materials for the best price, was punctual and professional. We have recommended this company to our friends and neighbors."

"They repaired some existing hardwood and installed new flooring in a couple of rooms. Did a great job matching new to existing. Looks great"

"Well through storms and covid 19 it went very well. Luke is a go getter."

"Excellent service, cleaned up completely after installation"

"Scott has been so professional from the very first time we met him. Scott worked on all the finish trim and door installation. He takes pride in his work and it shows. I would recommend him to anyone he is so detailed and a really nice guy.."

"They were very professional and diligent about all the requests. They were very communicative, and on time, I will defiantly use them again."