Get matched with top sewer main clearers in Lockport, NY

"Had broken sewer pipe connecting from our house towards street. They were very responsive, came on time, worked all day in the rain, and dealt with unexpected complications super competently (basically sewage was flowing in the wrong direction from the town towards our property, and they had to coordinate with the town and approach it with more complicated technical approaches). Everything still got done that day, and gave us a very good price! One of the smoothest and most professional contractors I’ve dealt with! Could have been a nightmare scenario in the wrong hands."

"Needed a leaking pipe fixed and hot water tank replaced, and I couldn’t be more satisfied with the experience. From the moment I called, they were prompt, courteous, and professional. Andrew arrived on time, quickly diagnosed the issue, and explained everything clearly before starting the work. He was efficient, cleaned up after the job, and ensured everything was working perfectly before leaving. The pricing was fair, with no hidden costs, and the quality of work was top-notch. I highly recommend"

"Excellent work! Very efficient and professional a prices far more reasonable than the other plumbers I spoke with. Highly recommended! Thanks for sending them my way! "

"Able to troubleshoot the problem and eventually to clear the clog. Required removing toilet. Knowledgeable and efficient service person. Recommend T-Mark!"

"My main water valve cracked and was leaking into my basement. I called Cellino and within an hour a technician was out to assess the situation. It was late so he did what he could to control the leak. The next day Cellino and the organization went to work. It took three trips dealing Erie County Water had unexpected issues get the water off with 90 year old pipes (the job by Erie county Water was nothing less that exceptional, they had crews out faster than I thought possible). Every step of the way from the dispatchers to the technicians, everyone at Cellino was responsive, considerate, and truly cared. Never has a reapir comapny of any kind made me feel so respective and important as everyone at Cellino did. I cannot thank you enough for such an outstanding job."

"It was painless all things considered. Just bought a new house and less than a month later my basement flooded because of the sewer lines. Rick was amazing to talk to and helping me to understand what was going on and explained the issues to me. Very knowledgeable and professional. He even went above and beyond to help us even after the work was completed! His guys that came out to do the work were awesome too! Quick, efficient, and knowledgeable as well! I couldn't be happier with their services!"

"The process takes a while and the plumber who came out took the time to clear the pipe by hand vs mechanically to limit damage to the older pipe. He was professional and curtious but the most impressive was when he was given the opportunity to do addtional work he reviewed the setup of the piping in quiesiton and advised no work was necessary. I will definitely use them again."

"Finally called Pynn based on the good reviews here. They are the best kept secret in Lockport, I swear! They sent someone over the next day! He was on time and professional. Nick took a look at the project, went to go get a couple new supplies because we had solder all over the pipe where we tried to fix it. He came back right away and fixed it all in less than an hour! He was really nice, and explained why he used or did not use certain items. Taught me a lot so I know for next time. Would DEFINATELY recommend to anyone needing plumbing work done! Also the office manager was very nice on the phone! <br />"

"I'll start off with the positives and say that my basement is dry and my sewer line remains clear. That's about the extent of the positives. (Hence, not a complete failing grade) When I first had Frank's here for an estimate, I tried my best to be prepared with appropriate questions about the entire process of the work that I needed to have done. I inquired about the clean-out lines being flush to the ground and was assured they would be as they sit in the middle of my lawn . (They're a good 4-6 inches above) I also asked about the aftermath of the work. They understandably explained that they would not reseed the area. However, I did not expect to have rocks ranging from golf ball size to the size of my head along with broken pieces of the old ceramic pipe and other debris lying on the surface. When I called to complain about the situation they scheduled a visit from Frank himself a few days later. He reiterated the point they they are not responsible for the landscaping but did have the man accompanying him remove some of the debris. Knowing that the soil need time to settle, I figured I would wait until that happened and reseed the following spring. Unfortunately, there was so much clay that the seed never took and the natural rain erosion and settling has exposed more of the boulders and broken pipe (see photo) which my grandson wound up cutting his foot on. In my travels, I've seen other similar jobs and I have yet to see one left as despicable as this. I would have gladly paid a little more to have some fresh topsoil (maybe 4-6 inches) placed atop the trench to alleviate this problem but having never seen such an outcome, I didn't think it would be necessary to have that stipulated. They also had to remove a portion of my hedges in the process which they failed to return to their original place. Then there's the basement waterproofing. My basement did not have a sump pump but an open floor drain. As part of the project I had them install the sump pump for the perimeter drainage to run to. When I first got the estimate, I specifically asked if the discharge from the pump would go through the new line to the road and was told yes. Not until I noticed them cutting a hole in the side of my house (after the sewer line work was completed) did the men doing the work tell me that the pump could not be fed into the new line. I brought this up during the previously mentioned visit from Frank. He confirmed the requirements and said it would cost me another $1000 to get that done. When I told him about what I was told during the estimate and he basically said that I was wrong. In summary, if you consider using this company, get every last detail in writing or expect to incur additional expenses to correct the unwritten issues they will leave you with. The primary function of their work is good but the attention to detail is rather lacking. I would doubt that Frank would be happy either if his property were treated in a similar fashion."

"<p>I m not the type of person would write review because I usually don't get a very impressive service, but I have to this time because this company is amazing!! My sewer drain was clogged, water backed up from bathtub and toilet won't flush. I called them and they set up appointment for me the very next day early morning to repair the sewer line. The plumber Jim worked very hard, sweat all over forehead but never took a break! Very polite and very professional! He also cleaned up the bathroom mess for me after the job done! I couldn't ask for better service! Owner called me after the job done and told me they were accidentally overcharged me by mistake on my bill and made a refund immediately. I wouldn't know that if she didn't call me, she is very honest and polite! I love this service! Thank you sooooooo much :).</p> <br />"