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"Pablo is the best contractor I have ever hired in my life (age 67). He gave reasonable estimates in a extremely professional way. His subcontractors to do the tiling and excavation did perfect work done expeditiously. They were no nonsense but very friendly and were frankly, a joy to have around the house. My bathroom belongs in a design magazine. In the lifetime I have left, I will hire Pablo and Simplicity Construction for any construction job for everything this house needs. He is also a terrific guy. On time, within budget, beautiful work, friendly and dependable work. What else is left?"

"Patrick, Michael, and Jeff made such a big difference from the time they started to finish, they came and gave us exactly what we were looking for and Jeff came afterwards and went above and beyond what we expected to make our door look nice. Thank you west shore home for the best experience."

"Job done"

"12-11-20 I fell in love with the Camden! There is a requirement in the covenants that a certain percentage of homes in the neighborhood were full brick 12-17-20 I signed a contract 12-19-20 Builder asked to raise the price and he would pay closing. Donâ  t have money said no. 12-26-20 I attended a preconstruction meeting. I signed the plans for approval. I asked if it would fit onthe lot, because there is a drain on one side of it. I also asked if the house would have be be flipped (garage on left instead of right). He said no 1-14-21 I was informed that the house would not fit on the original lot, and that it would have to be moved. I signed an addendum to move the house to another lot. 1-22-21 The gravel was delivered. It was delivered to the wrong side of the house for the driveway (I thought it was wrong, but later found out that he flipped the house without asking me, even though he said he wouldnâ  t do that). 2-22-21 I finally found out that they were waiting on windows to be delivered. The windows were ordered on 1/ 4 and they wanted to wait until windows got here to start framing. 2-26 Still nothing Sometime in February-I found out they let a permit expire but would have it soon 3-4-21 dropped off boards 3-16-21 Builder advertised on his FB page that he was selling his house.He had been building his own house during this time. 3-19-21 They used the boards for the outline of the house. That was when I saw that the house had been flipped. No one told me or my agent. 4-8-21 still nothing. 4-12-21 I wrote a desperate letter to the builder asking about him starting asap because my children have been homeless, my senior has missed the last half of her senior year, and it is costing a fortune in gas and hotel bills to try to get them to school. 5-4-21 (closing date!) still nothing. I signed an extension, but did not hear anything. I never got a response from my letter. 5-7-21 The builder sent an email to my agent saying he is ready to build and has permits (finally), and it will now cost $20,000 more dollars for the house since the price of lumbar has gone up.one might think a professional builder would know months earlier that he would need to raise the price to cover the lumber prices .He waited until after the contract expired to ask for more money .I did not have that much money. I had to tell my children, who have now been homeless for 6 months, that we do not have a house and have to start over. 1-3-22 I drove by the house I was SHOCKED to find out that the house that was built was NOT all brick .I had been told that was not an option, and it was going to cost me $9200 more just for that!! I was told the covenants required While what builder did may have been legal, morally is another question."

"A&D Rehab did a FABULOUS job. Due to moisture damage in the crawl space of our home, an entire bedroom of sub-floor had to be removed and replaced along with new flooring. We are absolutely pleased with the work."

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."