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"I have had two satisfactory experiences but the third time they sent a rookie, who clearly did not know what he was doing and he made a big mistake installing the disposal. But he did scold us on what he perceived to be our misuse of the garbage disposal, how we must have done A, B or C and that's why a relatively new disposal went bad, even though we'd done no such thing! We called to complained that the new disposal leaked badly under the sink and spit water out the air gap when using the dishwasher. To ES&D's credit, they did quickly send a different person out to fix the problem free of charge, but the repairman was clearly unhappy about it, grumbling about how we were getting a better disposal than we deserved because it was "all he had on the truck," and he too scolded us on misuse of the disposal. That is NOT how you follow up on a customer complaint. I could have excused the first guy if I'd received a little respect from the second guy. I am done with this company."

"I called this morning, and they showed up at my house within two hours. It was a simple fix. The overall price was more than I expected, but I wouldn't complain since they came out so fast. I can't say if it was higher or lower than anyone else, because no one else would come today. Overall it was fair, quick (15 minutes of work) , professional, and the response was exceptional. I would recommend them to anyone who needed a plumber."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"They initially re-plumbed our entire house years ago so we are still under a service contract with them. They do excellent work. We have had no problems with them. They were very professional. There were only about two of them here at a time and they come do whatever they have to do and then, the construction crew came in after them and did what they had to do. We are very pleased with them. A lot of companies would not work with construction crews that way, but they do."

"J Drains repaired the faucet"

"E Mays Plumbing was prompt to respond to my inquiries & came within 24 hours on both occasions I requested services. During the first visit, Mr. Mays showed me how to fix the problem with the water heater in order to save me money (rather than replacing the part or the entire water heater.) After a few weeks, I decided I wanted to replace the entire unit. Mr. Mays came to my home that same day & efficiently installed the new unit & hauled away the old one. He was very professional & even asked permission to pull into my garage in order to load the old water heater onto his truck. I will definitely call E Mays Plumbing for any future plumbing needs!"

"This is the best service I have had in a long time! They were quick to respond and come to my home. They repaired my toilets several times and recommend replacements due to the builders putting in the cheapest toilets there are. I will never call another plumber again. Thank you PM Prestigious Plumbing!"

"BJ was extremely professional (work masks at all times and gloves, prompt, called when he was running late) and transparent with everything he did. Will highly recommend him to others and will use him again for future home repair issues."

"All went well and then some.
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"Plumber was very professional, efficient and knowledgeable in the services provided, to include a plausible reason for the leak occurring.  I am very pleased with the work done and the experience as a whole.  I would certainly recommend!
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