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"Did not put electrical outlets and switches back on wall that was treated which caused inspection failure. Would not come back to finish, said they can?t touch electrical but they took it off. Made no effort to rectify."

"Had a French drain installed. Workers were on time and worked quickly. I am very happy with the experience."

"Request the Best provided high quality work on a water heater replacement at a very competitive price. Customer service was professional, friendly and thorough regarding equipment options and installation process. "

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"The heating was fixed but I am very unhappy about the pricing and lack of transparency. The service technician tried to upsell me a $200 safety valve that I “absolutely needed” (but online said should be able to be installed for less than $50 and was just another added feature to shut off the AC if the drain was clogged). The technician said he would not charge me for the repair on my dampener but I got a $40 charge anyways after refusing to pay for the safety valve, which I said I would buy myself. When I had spoken with Casteel on the phone the night before, they said the $40 charge would be for a second HVAC unit, which ultimately did not get serviced. I never received a detailed explanation of these charges and instead said this was a “miscellaneous fee” for repairs. They got the job done but I do not think I would hire again solely because I felt like I was being taken advantage of for most of the visit. I could not get the $40 charge removed after calling Casteel and explaining the situation. So it was a $129 service call with no parts replaced more expensive than other providers."

"If you're considering transforming your builder-grade basement into a fully functional living space, look no further than Alpha Construction Group. My experience with them, sourced through Angie's List, was nothing short of exceptional. From the very first call to the final day of service, their professionalism, attention to detail, and commitment to excellence were evident at every stage. At the helm of this remarkable team is Rick Wright, whose leadership and expertise set the standard for top-tier service. Rick's exceptional listening skills, thorough understanding of project scope, and clear communication ensured that every aspect of the job was executed to perfection. Throughout the process, Rick and his team, including the affable Glenn, maintained a positive and approachable demeanor, readily addressing any questions or concerns with confidence and expertise. What truly sets Alpha Construction Group apart is their unwavering dedication to customer satisfaction. Despite the inevitable challenges that arise in any construction project, Rick and his team navigated every obstacle with professionalism and grace, ensuring that the project stayed on schedule and exceeded expectations. Their commitment to delivering results that go above and beyond is evident in every detail of their work. From selecting flooring to coordinating with subcontractors, Alpha Construction Group demonstrated a level of organization and efficiency that is truly commendable. Thanks to their meticulous planning and execution, my project was completed ahead of schedule, with no surprises or delays along the way. If you're in search of a general contractor for your basement completion project, I wholeheartedly recommend Alpha Construction Group. Their passion for their work, dedication to customer satisfaction, and commitment to excellence make them the ideal choice for any home improvement project. Trust me, you won't be disappointed. Sincerely, The Johnson's of Braselton"

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"$80 service call and a 500% markup on parts? That’s excessive. I completely understand that businesses need to make a profit, but being charged over $500 for a 20-minute visit is more than what many highly skilled professionals—attorneys included—earn for their time. Before scheduling the service, I asked for a quote on both the part and labor. Unfortunately, I was told they couldn't provide that information in advance (which, in hindsight, should’ve been a red flag). I trusted the positive reviews and moved forward anyway. When the technician arrived, they spent about five minutes confirming what we already knew: that we needed a specific part. We expressed concern about the cost, and a manager offered a modest discount, which we declined. We ended up paying the $80 just to be told exactly what we had already suspected. Afterward, we contacted another company that provided the part at cost ($100) and completed the service for $135. Bottom line: if you're trying to avoid unnecessary expenses--which I think right now most people are, it’s worth calling around. I’d recommend saving yourself the service call fee and going with a company that’s more transparent from the start- one that respects your time and your wallet."

"I would highly recommend Sean at Stars and Pipes Plumbing! I was building out a new bathroom in my basement and he helped with so many things. He’s super knowledgeable and patient and was available over the phone when I was tinkering with some things on my own. He also recently helped replace my water heater burner and pressure relief valve and got it working back in no time. He’s a true professional and someone I will continue to use in the future."