Get matched with top grout: replace or repairers in Lorain, OH

"Nate and Joe did an incredible job. Both are extremely quick and meticulous and in their work. It took less than 1 day to cut and install and 2nd day to grout. By noon of the second day, my project was complete. All the cuts were perfect and their attention to detail was amazing. They took great care to protect our floors and countertops during the job and cleaned-up at the end. My wife and I cant stop staring at our beautiful new backsplash. We plan to use Exotic for our Master Bathroom project next. Wholeheartedly recommend Nate and Joe for any tile project anyone is considering."

"It went very well. Doug gave me a list of supplies he needed and arrived exactly when he said he would. He said it would be a one day job and it was. The tiles look wonderful."

"Very happy with the repairs."

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

Hi, my name is Brian Douglas. I have been installing various types of flooring for approximately 12 years. I have also been installing tile for approximately five years. I do subcontracting work for Sherwin Williams Floor Covering, M-Five Construction, Poshedley Floor Covering. I take care of my van, my tools and my appearance. I'm polite as well as animal friendly. I have plenty of references if you need any. I also have pictures of my work. I get work done in a timely manner and keep my areas clean daily. Fully insured. Bonding for specific jobs.

"Mel (service technician) called immediately after I contacted the company. He came when he said he would come. Scheduled a repair date and showed up on time. Did an absolutely excellent repair job. This was a small job and he was happy to complete the project. He charged a very fair price also."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Bob came out promptly, provided an estimate, and started the work in about a week. He worked around 4 or 5 hours each day, and the project took 6 working days. He was able to save enough old peach tiles to make an attractive border around the middle of the shower. The tile work is excellent and looks very nice. He cleaned up very well. There were some disturbing aspects, however. He ruined two hand towels in the bathroom by leaning the shower door on them. After he had re-installed the shower door, I noticed it was not on straight and raised concern about it. He attempted to straighten it, but it was not better. He said he would come back if it did not work out, but I did not ask him to come back for the door because I was upset that he had made new holes in the old peach tiles and didn't want him to do any further damage to these tiles which cannot be replaced. He had already broken one of these, and the extra holes cannot be covered up in any way. After he left, the sink next to the shower was clogged up. When I called him about the sink, he said that he wasn't anywhere near the sink and wasn't responsible for it being clogged up. He had only washed his hands in it. I think he should have taken responsibility for the clogged drain and asked his plumbing colleague to unclog it. Instead, I hired a plumber to fix it, which cost me an extra $160.91. When asked why the sink was clogged, the plumber told me it was quite puzzling, as there were pieces of ground cement in it. I then called the shower door company and ended up having to get a new shower door for $368, as they would have charged me $299 to come out and reinstall the old one. While I am now pleased with the finished product, it took two additional companies and an extra $528.91 to complete it."

"Bob,
Said he would be at my home at 8:00am., he was here on time.  He arrived and started right to work.  First he fixed the tention on the door to my satisfaction, then moved on to the shower and repaired it.  However, first he went to Home Depot to pick up the part need for the shower.  Finally, he moved all items blocking the windows in the garage, removed old blinds, cleaned windows and hung new window blinds. Once he was finished he moved everything back to it's original location, and cleaned up, leaving no trash behind!
Bob was pleasant, efficient, and I believe reasonably priced for 2 hours of work, including travel to obtain a part.
Without a hesitation I will be using On The Job again!"

"The caulk around some (most) of our house windows was dry and cracking. Jaime re-caulked the windows for us. We have had him do work for us before, and as usual he did a great job."