Serving Lynn-center, IL and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"Last week, we noticed our heater was not working very well. I called Purcell's, and someone came out the next day (Wednesday) to look at it. They determined the limiting switch was broken, and he fixed it on Thursday. Our house felt warmer, but it wasn't getting to the thermostat reading. I called on Friday, and the technician came out later that evening to change the settings. The temperature dropped over the weekend, and our heater struggled to reach 64. When it read 57 on Monday morning, I called in again. Matt, the owner, said that he was going to come out to take a look at it instead of a technician because he wanted to see what was going on. He arrived before he said he would, and he found the problem to be the furnace was dirty and needed to be cleaned. He cleaned out the furnace for us, and the house is now heating properly. Within 30 minutes, our thermostat was reading 62 (before it was 58), and it is still climbing. I can definitely feel the difference as there is a lot more air pressure coming out of all the vents. Matt did not charge for the technician coming out the second time or this morning when he cleaned out the vents. He said that we had already paid enough. I really appreciated that both the technician and Matt answered our questions and did not pressure us into things that we did not need. Thank you so much for making our house warm again in such cold weather!"







