Get matched with top grout: replace or repairers in Lyons, NY

"Joe and his crew were fantastic. Showed up when they were supposed to be there,very polite and respectful while working in our home for 3 days, and the back splash came out fantastic! "

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

"5-Star Review – Outstanding Work, Every Single Time! I can’t say enough good things about Loria! I’ve had the pleasure of working with them on five different projects over the years—from masonry to stamped concrete patios and walkways—and every experience has been nothing short of exceptional. From start to finish, their team is professional, reliable, and incredibly skilled. They communicate clearly, stay on schedule, and deliver high-quality results every single time. What I appreciate most is their attention to detail and the pride they take in their work—it's clear they care just as much about the final outcome as I do. On top of that, they’re just great people to work with. Friendly, respectful, and always willing to go the extra mile to make sure everything turns out perfectly. If you're looking for a reliable company you can truly trust, this is the one. I wouldn’t think of hiring anyone else. Highly recommend!"

"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."

"Awful, first appt serviceman arrived with no ladder, even though I clearly described the job as venting from the 2nd floor and a ladder would be needed, rescheduled for next day, OK. Next day serviceman arrives does the job and leaves, we think everything is OK. A couple days later, my wife does a couple loads of laundry and the laundry room feels like a sauna, apparently a leak in the vent. Called, had to wait a week for an appt, service man came and taped the duct extensively. Next day the dryer is taking a long time to dry, Signal on the dryer indicated an air flow problem. Call again and had to wait another week for an appt. The next appt was yesterday 10/23 I missed the call from the serviceman, but when I called today was told that he was here at my house. I had 5 people at the house, myself , wife, son, grandson, and mother in law. Garage was open all day, and the front door was ajar. No one heard anything, knock or doorbell. Totally frustrated called again and all they said that he was there. I will call for service from another company, I want a full refund and will call the Better Business Bureau to complain about the level of service I received."

"Nancy and want to express to IVO Cabinets how professional your team was. The job they just completed was in my opinion the best we have ever seen. The professionalism of your team is to be commended from our first meeting to discuss the project through the end result which is outstanding. We can not say enough about this project. Victor was outstanding coming to check on the job and to find us contractors who are willing to work. If you ever need a reference or you have a client who would like to see the type of work IVO does do not hesitate to use us as a reference, we are more than willing to tell people what good work you do and how professional your team is. Again Nancy and I want to thank you for a great job. We will show this work to all our friends. Thank you Sam and Nancy Trapanick"