Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Manchester, NH

"Timely and quality work"

"Joe,James and Bobby did an excellent job replacing the sump pump And drains. My husband and I were so impressed with their abilities and how hard working they were. I would highly recommend Ground works Manchester to anyone who needs the same work done. Thanks to all the gentlemen for their professionalism and work ethic"

"Beware and be absolutely sure you ask them the right questions before the work begins. We were ignorant and trusting both big mistakes with these guys! "

"They did excellent work and the problem has been resolved"

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"Kenson was very thorough and professional, and applied lots of experience to tailor their services to our exact needs."

"They did an outstanding job waterproofing our basement. No more leaks, no more damp smell, and the walls look perfect. The crew was professional, friendly, and completed everything on time. Highly recommend their reliable service."

"The company is working with me."

"The work Ideal Solutions did for me was done professionally and on time. They have an unbelievable attention to detail. They never took the easy way out and made sure I was 100% satisfied. In my experience ideal Solutions are not just carpenters they are craftsmen. Their communication was great and the project was done on budget and on time. "

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."