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"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"It went very well. Mitch and Aaron did the job. They were both friendly and professional. The job took most of the day (about 7 to 8 hours). They were quiet and courteous. They arrived on time and began working right away. When they finished they cleaned up what little mess they made. Mitch took the time to go over how the units functioned. Overall I couldn't have asked for better service."

"The process was slow initially as I had to interview several HVAC before finding 3 who were willing to do the work. One was priced much too high and I didn't like the initial proposal of the placement of lines. Another contractor didn't fill me with confidence and they are part of a company that split off with different franchises (I believe). NETR's contact person, Russell, who evaluated the project was open to the idea as well as followed up with technical advice as this was a nonconforming application. After several reviews by NETR personnel and outside engineers to make sure there was enough airflow for the compressor, where and how to run the lines inside the loft; I had my carpenter build an aluminum box which took time as it was custom-ordered of sheets to be build on premises. After it was setup, NETR took over, evaluated the box, re-reviewed the plans, and subsequently sent 2 very competent techies. The job took 3 1/2 days which was fine with me. The last day a 3rd technician replaced one who had to go over to another job. They were polite and answered any questions I had. They left the place in clean condition. The system lines looks very nicely put together, works beautifully, cools the condo very nicely (remember 23 5' high windows w/plenty of solar gain). They subcontracted an experienced electrician who's expert workmanship convinced me that I will use him for future work. Terrific company who's customer service is conscientious and with good follow-through. Their abilities and experience revealed themselves in this application and I'm very grateful that they wanted to try out this nonconforming application as the only options left to me were window ACs which I find unsatisfactory, and in the bedroom impossible to sleep with while on.
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"They came and did exactly what they described and made the whole process painless
The crew of 5-6 guys came in and installed the unit in a matter of hours including an
Electrical sub panel. I'm very pleased with their work and the produc heats and cools
Space very well."

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Palmer Gas recently installed a propane tank for us, and we were impressed with their services. They were excellent to work with. Josh who was the installer was conscientious, knowledgeable and went the extra mile. We highly recommend."

"Very well. I felt Craig was very professional and very knowledgeable. I think the previous company did me a favor when I was told they couldn’t service my boiler any longer"

RPM Heating & Cooling LLC Dracut, MA, 01826 (978) 957-2728 RPM Heating & Cooling LLC is a well-known, 5-star, family-run HVAC contractor in the Dracut, MA area. Reach our team today. Heating Contractor, Heating & Cooling, Home Heating Systems, Cooling System, Affordable Heating and Cooling https://rpmheatandcool.com/

We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!\n\n9-7 M-F\nSATURDAY 9-1

Our mission at Hometown Heating & Air is to provide exceptional heating, ventilation, and air conditioning services to our customers, while maintaining the highest standards of honesty, integrity, and customer satisfaction. Experience the difference of a family-owned and operated business. Trust us to keep your home comfortable all year round. Call now for a free in-home estimate and let us show you what sets us apart from the rest!