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"I'd say that 95% went well, the remaining 5% was not up to expectation. That 5% wouldn't stop me from recommending them, but I think they need to tighten that up with me and anyone else that hires them. The sales call went well, but turns out it could have been handled a little better. One thing that I was pleasantly surprised with was the honesty. We were hoping to have these in for a specific event, the salesman told me up front that he would not promise the installation by that date, even if it cost him the sale. I appreciated that. I also appreciated the advice. We originally called regarding retractable awnings, but based on the distance they could extend and the sun angle at the time of day we'd want to use the awnings, we wouldn't get effective shade coverage and it would have been a waste of money. The only disappointment was after the fact in that there were some options we would have taken advantage of, such as zippered, removable sides and such that would have been easier and cheaper to add in during the manufacturing process than after the fact when the awnings are already installed. They came quickly, did a great job with the framing, then we waited for the fabric to be manufactured, which they only start after the framing is installed so they have exact measurements. Unfortunately they were not able to get the awnings up for our event, but we knew that was possible, so I take nothing away from them for this. I was told they tried, but these were large awnings, and it was very clearly a long shot when we signed on. They came and installed the awnings. They look great. That's where the last 5% comes into play, though. I was discussing some of the details, and the installers mentioned they could add in zippers to give us a better view of the patio from the deck, and had some other ideas. I was also told this was brought up among themselves during the framing installation, but nobody spoke to us about these details. We don't know what's possible, and they had some good ideas we would like to have ben told of. I expressed that disappointment, especially because if we add those options now, they are more difficult onsite and more expensive to install. Had we known, or at least been given the choice, we would have appreciated that very much. The fabric installers were understanding and said they would ask someone from the office to call to discuss. We still haven't gotten that call. I can call them, and most likely will, but they set an expectation for the call after knowing I was a little disappointed. I would have liked them to follow through. So the short story is, the awnings look great, they could have handled the sales/options process better, and we didn't get the follow-up after the installation as promised."

"Project was done professional, however a little on the pricy side"

Anderson Screens, Inc. is a premiere company that specializes in retractable awnings, canopies of all kinds, marquees, signs and retractable screens of all sizes. We pride ourselves on high quality work and precise attention to details. white glove service. Call today!

"The whole process was smooth and timely from discussing over the phone and getting an onsite visit based on our schedule and providing a quote. The company is very knowledgeable and professional. The awning fabric was exactly what we needed to be installed on our existing structure."

"Christian did a lovely job, my awning looks great. Communication was a minor problem, and there were delays, but in the end he did a great job and I am very happy with awning."

"They did a wonderful job. There was good communication the whole time. They came when promised and did a nice clean job. They explained how we should maintain the driveway for the next few days. Overall it was a great experience and I would definitely recommend them."

"The installation of the new windows went ok. Only complaint I had is that the color selection was limited, and the white I had to select did not match the off-white of the window trim."

"Tim and Shar did a great job redoing our living room. They were very need and covered everything. Repaired our sheetrock, painted everything. Installed new moldings and a beautiful laminate floor. I'm so happy. I would recommend them to anyone. Absolutely beautiful work!!"

"I've used Whitman's awning cleaning service (Surfside) several times through then years. He and his crew are always punctual and do an awesome job for a fair price. We live at the Jersey shore so awnings probably get dirtier than other areas of the state. Nothing takes away from a house like grungy, moldy awnings After this service, they virtually look brand NEW! I would definitely recommend Surfside for awning cleaning."

"It was difficult getting Roger into Manhattan.  He wasn't prepared to bring his vehicle and supplies into Manhattan.  My first appointment had to be rescheduled because he wasn't sure about parking.  He had someone wait in the vehicle and he came up and I showed him the  projects I needed to get done.  He was apologetic but after waiting around for him all afternoon it was very inconvenient to have to reschedule.   While he was there he suggested that I mount my TV which I hadn't been planning to do but it was a good idea.  He thought that if I wanted to buy the mount he could do it in addition to my other projects.
After much going back and forth and resending of my address, Roger arrived for our rescheduled appointment.  He came by train so he didn't bring his supplies.  My project list included: installing bathroom door handle, checking why my ceiling fan wasn't working and installing the TV mount.  He was able to get the door handle installed and the TV mount.  Because he didn't have his full tool bag  he didn't have the circuit tester.  So he was unable to get the ceiling fan working.
Before leaving, I showed him my kitchen because in the future I wanted to put down new floor tiles and a backsplash.  He suggested a new countertop and said he would bring by samples but I have never heard from him again.
He did a good job installing the door handle and the TV but I felt he did not come prepared to do the ceiling fan. This was an Angie's deal so the price was good.  I think that was also why he was overbooked and having trouble keeping up with appointments.  

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