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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"I have no serious complaint about the attempt to catch raccoons. That is a hit or miss situation. The fact that a cage from the attempt is still on my roof isn't cool. The process of capping the chimneys was very odd to me. August 10, 2019 a quote was given after a visual/on site inspection. Sadly, by August 24th - 31st the equipment needed to cap two chimneys were not located and not financially prudent to pursue. I am miffed on how this wasn't known on August 10. Okay, fair enough - even if odd. My patience was awesome. All texts and calls back and forth were professional on both sides. Kudos. But I feel like there was too much lag time between some of the communications. I understand a worker had a sudden death in the family. I added extra days in the process for this sad occasion. It was then that I learned that if you start with team A and a sudden and sad event happens, work is not passed onto another team. At least, that is what the worker told me. A refund for the uncapped chimneys was issued as I write this review. I called today to confirm that fact and to advise that the cage is still on my roof, but I got voicemail only. I am not sure if the rep got tired of my calls and texts, but as I had stated back on August 24th - I just want some communication. I also believe if you tell someone that you will be over to do something, stay true to your word. I have to accept some of the blame here becuase I did not get more than one quote. I believe all the men that I communicated with are good men. I only have their words and actions to judge by. I hope my words do not come across as mean sprited, that is not my intent. I am a good, hard working comsumer who will always need good, hard working contractors/businesses."