Get matched with top tankless water heater repair pros in Maple Grove, MN

"There was a small leak that needed to be repaired, and an odd problem that occurred during installation, but they made everything right in the end. We are very happy with the purchase of our tankless gas water heater."

"I was looking to possibly replace my water heater. It is old but functions fine and I have no problems. After talking with Water Heater Now rep he told me that since I have a well it might be better to leave my current functioning water heater. He explained that while they offer excellent warranty I am better off with an older model if I don't have any problems. While I decided I will keep my water heater until it shows a problem I will definitely call Water Heater Now when I need a new water heater."

"They've been through here on several occasions.  We had our water heater die, so they did the water heater and they hooked it up and everything, and they sent the same guy again.  When we bought the water heater we got a couple of quotes.  We really, really liked the guy who came in and he also installed, but we were real impressed.  We really liked the guy we worked with; I mean he was really knowledgeable, you could tell he knew his stuff.  And so we said we will go with you if you are the one who installs and he said okay.  Well then they called us and they're saying 'so sorry, I can't make it, double booked or whatever, so we're going to send, let's say the next guy's name is Bob.'  Well, we went ahead with you because we were going to use you.  Tell us about this new guy.  Is he any good?  Yes, highly recommended, very good - all this stuff.  And so we go well, okay, based on your recommendation because we were talking to the guy who promised to come.  Nope, not him - somebody else - not even the second guy who was promised.  So he comes - he did an okay job installing, except we can't get any hot water after he leaves.  And it turns out that he had put it on - or it was on when it arrived, whatever  -  on vacation hold.  There's a knob downstairs but we didn't know.  And also, when you get a new water heater, new things, a lot of times they'll sit and explain some things, like here's your paperwork.  Nope - the guy's just done and he left.  So we go look and we don't have any hot water.  So we finally call late that night because the guy says it'll take about 45 minutes to heat up.  Well, two hours, four hours, we finally call and the guy had it on vacation so it was heating at like 70 and it's supposed to be a minimum of 120.  So we had to call and they walked us through what we needed to do.  That wasn't so good.  That's kind of B & D in a nutshell. It's like they have some really good people and some really bad people.  We had a good quote, we liked the salesman, but they did not follow through on the promise of sending that guy or the next guy, and then the guy who was there didn't set it up properly.  But then on the positive, when we called 10 or 11 o'clock at night,  the guy was able to nicely help us walk through and find out what the problem was, and we fixed it.  So it was nice that they were available.  There's been some times when they've been amazing - good; we had B & D install our sink when we remodeled our kitchen and the guy was awesome, he did a great job.  But then we had a leak in our tub that we had worked and worked, couldn't figure it out.  And the guy who came, he's the one who we said don't ever send him back.  They guy sat on our tub and had us run around the house while he turned the water off and on.  I'm like, wait a minute - shouldn't you be looking for the leak because you're the plumber and you're the one who knows what to look for?  So we thought that was weird.  And then he finally, when it's all said and done and he's been sitting by the tub the whole time, turning the water off and on, he says, well, I don't see it.  It doesn't appear to be leaking.  The next day, we have a closet that you open it up - we store blankets - and it's also got the panels to get to the back of the shower.  Right?  Well my husband was looking for something or we were in there trying to figure it out ourselves and he had a flashlight.  And it was later, because normally I think we're doing it during the day, but it was a little bit darker and the light from the flashlight shone and it was coming straight through, all around all those faucets, all around the tub fill.  Oh my goodness, so then we started moving and we got - water just would go - it made total sense.  So then he re-caulked, so we found the problem and we re-caulked it, right?  Well it turned out later there was another problem - it's been kind of a little here, little there king of thing.  I mean, it'll be good for awhile, like a year, and start leaking again.  So the bottom line is that big, fat, lazy plumber who had us run and he sat there the whole time, never even saw all the problem areas that were all around the faucets.  So I wasn't happy about that.  So we went to another plumbing company that was the least expensive and the highest rated.  And we just had him come in and he fixed it quickly.  He had to cut out part of the pipe that fed into the faucet and we got all new faucets and everything for the bathroom that we've had the non-stop problem with.  So we replaced that but also, if you go into the wall, there's a round device that feeds the water into your faucet - that was the leak - that was it.  So that was taken care of.  We're kind of done with B & D Plumbing - they're too hit or miss."

"Jason replaced my old water heater and 2 toilets. Glad I chose St Paul Pipeworks. Responsive, pleasant, reasonable price. "

"Over the last few months Plumb Right helped me with a variety of issues: utility sink faucet replacement, Outside valve issue, gas water heater replacement, main line valve replacement, and an emergency refrigerator water line leak. On all occasions they were very responsive - especially with my emergency leak. Holly, who answers the phone, is always great to work with and gets the work scheduled. Thomas and Devon were the plumbers who handled my work. They explained the work, were professional in delivery, and did excellent work. Hopefully I won’t continue to have plumbing issues, but if I do, I feel confident calling Plumb Right."

"Paul did excellent work on replacing our pressure tank. Also, redid plumbing pipes by water heater."

"Went well, I now have a working Dryer"

"Did a great job. Very pleasant. Came out the day I contacted them. Had new water heater installed and old one out around 2 hours. Little on the higher end cost wise maybe... But you get what you pay for and the technicians don't set the price. "

"I was going to have some work done to my basement and needed the water heater moved. It was time replace the heater so I asked Northern if they could remove the heater and install the new one the next day. They were fine with that. The workers were very professional and friendly. The installer took the time to explain all the controls and maintenance. Very pleased with results"

"They did a great job adding an outside bib faucet and bath sink supply line repair. Super friendly, helpful and did quality work. Would hire again. "