Get matched with top stone slab countertops installers (granite, marble, quartz, etc) in Maple Heights, OH

"Excellent work works in your time frame. He could have installed the first slab he recieved but it had a crack so he ordered another slab."

"TOM DID A GOOD JOB OF FIXING A TUB THAT WAS RUINED BY ANOTHER VENDOR. HES COMING BACK TO FIX SOME DRIPS AND IS GIVING ME ANOTHER COAT FREE!"

"I purchased the special through Angies List and added extra areas. All cleaning was completed as expected for the price agreed to at the time of appointment. I appreciate there was no attempt to upsell or charge additional services"

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"We originally did a report on this company when the work was performed. We rated this company all A's. About 6 months after the install, we noticed that a tile was cracked but we did not do anything about it. A year after the install, we called Tip Top Tile back to the house because we notice there were about 10 tiles cracked. He came to the house and very quickly indicated that it was not an installation problem that it was a problem with our tiles. He indicated that they were poor quality. He also stated that there was nothing more he could do. Bob never informed us when he was installing the tiles that they were of poor quality. Actually, he said they were average quality. If he would have indicated that they were poor quality, I would have purchased new tiles. Bob also never made us sign anything indicating that the tiles were poor quality and that he was not responsible if there was a problem down the road. Here we are three and a half years later and approximately 30 - 40 percent of our tiles are cracked.There are jagged edges and we have cut ourselves while cleaning the floor. It is very dangerous and the floor has to be replaced. We contacted other installers and each installer indicated Bob did a poor job because he did not put thin set down before he put the cement board down. Bob cut corners and we are now paying for it. The floor is still shifting due to the heating and cooling and the tiles are cracking. Average price to have my floor ripped up and a new floor installed is approximately 8,000 to 10,000. We contacted an attorney and discussed the case with him. The attorney agreed that corners were cut and that it was the fault of the installer. The only problem is that we only had two years to seek legal action and we were to late. If you use Tip Top Tile, please beware. We will not use him again."

"Installation was very complicated - tight space under the sink, water filtration system, instant hot system, garbage disposal. Had a three drain system and converted to two."

"My wife and I are licensed architects and very particular and demanding of our contractors. Bob explained the technology of his products and took the time to listen and understand the job. He was flexible and able to use the particular shingle we wanted which wasn't his preferred brand. We also replaced a flat roofed porch and, on the week of the job, we asked that he install a roll roofing material that closely matched the roof shingles' color. He quickly located that particular material which was not at his usual supplier. Most contractors would not have catered to their clients as he did. His workers showed up when they said and were neat and courteous. The flat roof took much longer than expected due to the difficulty of removing the railing, but they didn't charge more. The roofs look great and we are glad to have chosen Northeast Ohio Renovations."

"The previous contractor tore out the bad slabs, then disappeared. Simoni's showed up within a day of being called and poured all of the slabs before sundown. The concrete looks great, and they cleaned everything up well afterwards. Would hire again, of course."

"My husband dealt with them and I think everything was fine. We didn't have much issues with it and it was positive. We had an issue with the stone people. We had an issue with the sink, they didn't order the right faucet and we ended up having some trouble with that for quite some time but it was fixed in the end. There's an issue with the sink and the countertops that the owner came out and actually saw it and he wasn't happy with what the employees did so they redid. He made us happy in the end but there was some snags. It looks fine and we were happy. They have to come out and redo it but it would have been done the right way in the first place."

"Completed the work well. The wallpaper removal took longer than expected but overall a very nice job.
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