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"We dealt with someone whose title was "Sales Estimator." He did that part of his job well. However the installation was where it fell apart. We were upfront from the get-go about the timeline we were dealing with because of an appointment with movers. We were told the floor would be installed in ONE day, on a Thursday and that we would receive a phone call prior to the installers showing up. The day of installation I did not hear from the Carpet Company by the afternoon. I called them. I was told that the installers would be at our house at 3:45pm. I confirmed that they would be able to complete the job that day if they were starting so late. At 3:30pm the installers called me saying they were at the house. The installers came in and looked over the kitchen. They then said that they had forgotten a tool and had to go get it!!! They left and were gone fro 40 minutes. We confirmed again that they would be able to finish the installation that day. We were told that they would be done around 9 pm. I called the Carpet Company asking about the experience of the installers considering that they had forgotten an essential tool. I was told that he "had no idea why they forgot" and was assured that they were experienced installers. About 3 hours later, we got a call from the installers saying that there was an issue with the dishwasher and that it would take until 2 am to finish the job and that they wanted to return the next day to finish the installation as they didn't want to work until 2 am. We had to change our appointment with the movers because of this which caused added stress and hassle. The installers said they were done Friday mid-morning. I went to look and they had left the front door to our house wide open. Not unlocked, wide open. I did not receive a call from the Carpet Company except to receive the balance due. When I explained that their customer service leaves something to be desired, I was told that they don't have time to call everyone. Our kitchen floor is installed however I will never use the Carpet Company again. We understand things come up but the Carpet Company should have pro-actively talked to the installers Thursday about whether it was realistic that they would finish the job, especially when they showed up without the necessary tools and hadn't started by 4 pm! It would have been much easier for us had we known to change the appointment with the movers the day before instead of the day of. The Carpet Company could also have called to confirm Friday that the installation had been completed in one day as promised and that we were happy with the installation. The "Sales Estimator" does not understand customer service."

"The installers worked fast and very clean, vacuuming up all dust as the work progressed. It looks wonderful."

"I had my living room carpet cleaned, as well as the steps leading up to the living room, and a few steps that lead down to the basement."

"The whole process went very smoothly. The entire Di's team was efficient and friendly. All aspects of our carpet and tile removal and floor installation went well. The results are beautiful. Special kudos to Nigel who managed our order and Oscar who was the lead installer. We would not hesitate to recommend Di's Floor Centre, they did a great job for us."

"Lets give them an A. The only problem was in one area where they had to join carpeting because of the configuration of the floor. The juncture wasn't as invisible as I would have liked it to have been."

"It went well. We have used 1st For Flooring twice now and have been satisfied both times."

"Robert Coleman was a joy to work with, I cant say enough good things about him & the company.There  AMAZING!!!!!!!!  , I have tried to get the pet stains out my self with no luck, I've even had carpet company's come clean my carpets with no luck. I called Color Your Carpet and I set up a appointment  they came out right away, I cant begin to tell you how happy i'm to have my carpets looking like there brand new again, My house is 18 years old and looks like I bought brand new carpet & the pet stains & smell are long gone. I love to entertain & my friends all think I installed brand new carpet. I wish I would have found them years ago all my problems would have been solved. I have told all my friends & family & coworkers. Im so pleased with Robert he was so professional and knowledgeable.
 I was so excited to find the company on Angie's list Thank You.
Thank You Color Your Carpet
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"They were easy to work with, from the initial phone call through the installation.  I like working with a family run business, and would work with them again.   I put an n/a for price, as I didn't do any comparison shopping, so I don't know how their price would have compared.
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"True professional job. Uses truck-mounted hot water extraction ("steam cleaning") system - the best system for cleaning carpets. The very long hoses he had to drag into the house looked new and totally clean. They first spray on very powerful detergent, then use only clean hot water in the extractor, so all soap residue and dirt gets vacuumed out. All the dirt and old spots came out - carpet looks new. Guy was very friendly and professional and right on time. Did whole house, spent nearly 3 hours and the cost was very reasonable - less than I thought it was going to be and less than estimates I got from other companies. I highly recommend them to anyone looking for professional carpet cleaning. (BTW: No home-style or DIY rental system can possibly do as good a job as these truck-mounted hot-water extraction systems do - they are so much more powerful! )
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"Exceptional in-house consultation with samples and quote that day. Scheduled installation, they called to let me know they were on there way each day. Very respectful workers. They did a little damage to our doors and door frames moving our furniture upstairs - didn't see that until afterwards."