Get matched with top wood or fiber cement siding installation or complete replacement pros in Martinsburg, WV

"I got my windows from them and the price was high but the process was painless, I figured why not I'll get gutters from them too. Sales guy came out and have me a quote, said the tentative install date was in a week but I'd get a call to confirm the day before. Well, I didn't. I called the company the day after, left a voicemail with the head of gutter installs (found out later that guy had left but no one updated the number). Call my sales rep. He says he'll figure it out and call me back. He does not. This was Friday so I give it the weekend, call back Tuesday and leave another voicemail. No luck. Thursday I call and get through to someone who says they are taking over for the guy whose phone I've been calling, promises to schedule the install next week and he'll call me back the next day with details. Big surprise, he does not. The next week I wait until Thursday before getting fed up. This time my boyfriend calls and they say they'll schedule someone two weeks later. Horay. A date. Well, guess what? That's today. I take off work. No workmen. 2pm I get a call from someone saying they are calling about my address for the install next week. Are you kidding me? They do not have their collective act together, cannot stick to a date, and are seemingly incapable of calling you back when you actually want them to. This is awful. At this point I have no faith I will get my gutters or just get jerked around another couple of weeks and told it'll be another month before someone can do the install. Rating a D because they did do well with the windows. So it seems they are very hit or miss and their different departments are run very inconsistently from what I can see. The crew did arrive and were very friendly and responsive. There was some unexpected damage but they were able to fix it and complete the install quickly. I'm happy with the professionalism of the install team. Additionally, the company did contact me and said they were reviewing their communication strategy to make sure this sort of thing doesn't happen again. The person on the phone was very apologetic. I'm still not sure if I'll return as a customer but it seems like they are sincerely trying to fix the communication problem."

"Wes came out and looked at my properties. Then he gave me a quote right there on the spot. He is very competitive in his pricing. I would recommend Crafted Exterior to anybody that needs any of their services done. They completed all three jobs I hired them for timely and efficiently. They are a please to work with so courteous and respectful. I will be calling whenever I have some more jobs for them them."

"Great communication from a hard working team. Would not hesitate to use again or give referrals ."

American Custom Contractors is a full-service roofing, siding, and general contracting company committed to delivering high-quality home improvement services. With 52 years of experience, we specialize in both residential and commercial projects, ensuring durability and precision in every job. We pride ourselves on our customer-focused approach, providing tailored solutions and exceptional craftsmanship to meet the unique needs of each client.

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"We couldn't be happier with our experience with Rene. We hired him to do our kitchen tile floor and he did such a great job, we didn't hesitate to work with him again to install the wood flooring throughout the rest of our main floor. He works quickly and also pays a lot of attention to detail. He noticed a few things that weren't quite right without us pointing them out or even noticing. And he would have the fixed the next day. We would definitely consider him again if we have any projects in the future."

"Blue Ridge Carpentry did the original deck work using wood, so it made sense to use them again to replace the wood with synthetic decking since they already knew the design of the deck and what would be needed. I was able to get a quote on materials from another lumber provider, but Kevin was able to get the same quote from a more local provider. The work included removal and carry off of the old wood decking material and replacement with the synthetic decking. The finished product looks great!"

"I’ve had a series of projects done and their service is top notch! They’re so friendly and accommodating! Always on time, always honest, fair pricing and super friendly! They are my go to for my housing projects!"

"Wolfe Mottola & Sons did an amazing job on our new covered deck, gutter replacement and concrete pad. We wanted a no maintenance covered deck that integrated with the house and not look like an add on. They offered suggestions to maximize materials and accommodate the items we wanted. I would highly recommend them. Everything was done as promised. Linda did a great job communicating and coordinating our projects."