Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Matthews, NC

"I hired DRYWORX to waterproof my basement. The founder, Jason Lott, took my deposit but did not start work until 2 months later. Once started work, took another month to finish the work at my house. But less than 2 weeks after paying him in full, the ground started eroding away from the house because he did not compact the ground, so the work was not done! We called him and he did not come to see the problem until almost a month later. After assessing the problem it took him over 2 weeks to come fix the problem. When he showed up to fix the problem, he did not come prepared with the right tools or materials. Not only did he not fix the problem, he was deceptive and tried to covered up the problem with dirt. Upon an inspection with him, it was uncovered that he tried to cover up the problem with dirt, his worker started getting violent and Jason threatened that "you don't want to mess with him". They both left the house and did not return to fix the problem and left my property in worse condition than when they arrived. I paid him in full but now I have to hire contractors to finish the work that he failed to do."

"I thought it was a very fair price. They knew what they are talking about and they were transparent."

"After researching about a dozen foundation repair companies and narrowing my selection down to two…We selected Foundation Doctor over a national firm. So glad we did. From the very beginning, it was a delightful and professional experience:  Our salesperson (Michael) accurately diagnosed the problem and prescribed a workable solution.  Administrative tasks and communications were efficiently, comprehensively, and in a friendly manner handled by Angella. She expertly coordinated the schedules of the independent engineer who certified the repair; and the onsite team who skillfully implement the repair plan.  The onsite team (Alecia, Reiley, and Jackie) effected the repair, keeping my wife (who was initially very concerned about The Lift process) and me personally informed through every step of the process…Patiently answering our many questions and alleviating any concerns we had about the process of securing the foundation of our home. As a former VP of Sales & Marketing for a top "

"He is very professional, showed up on time and came the next morning early as he said. Heâ s polite, respectful and extremely neat and polished with his work. Made sure I was totally happy with the job. He cut LOTS of monkey grass and itâ s never looked so good. Not choppy as some have left it. I appreciate integrity and honesty."

"Brendan, Eric and Erik arrived on time , gave a quick review of what they were going to do and began to work. At the end of day one, Brendan provided me with pictures and explanations of all they had done that day. Day 2 again they arrived very early and got to work. At the completion once again I was provided pictures of the finished product. The crawspace was encapsulated in all white. They cleaned up, asked if I had any questions and they answered all that I had.. This is the 3rd time I have used this company. They are the best!!"

"I want to share my experience with Chris, owner of Crawl Space Jam, who recently completed an encapsulation project for me. I received quotes from several companies, but Chris truly stood out. His contract clearly outlined the scope of work and pricing. He was very thorough in explaining the problem with water standing beneath my house, how it could be resolved and what the finished results would look like. He not only provided pictures of the space before work began, but kept me informed daily of progress updates and photos. He welcomed questions and answered immediately with clear explanations. He gave a start and finish date, offered fair and reasonable pricing for the service and even completed the project ahead of schedule with photos. I can say with confidence that I highly recommend Crawl Space Jam for your encapsulation project. Chris’s professionalism, transparency and commitment to quality service can’t be matched. "

"I just want to warn anyone who is thinking about having their house encapsulated by Cantey that it will add about 60 to $70 a month onto your utility bill because of the dehumidifier that they put under the house. Cantey did a very professional job however one of their workmen left one of the sump pumps unplugged and we had a leak from the air conditioner air handler under the house and wound up with about 6 in of standing water under the house on top of the encapsulation. I wish i had never had the encapsulation done."

"Donâ t believe everything they tell you about their system. We hired this company because during heavy rains (4inches or more), our basement tended to flood. We discussed this with the sales rep who came out, Albert Morrow, and told him we didnâ t have problems unless it was heavy rain. He recommended his company and told us the system was designed for this. After we had the system installed, we had no problems but also no heavy rains for 2-3 months. However, in December we had 5 inches of rain during one storm, and OUR BASEMENT FLOODED once again. A technician came out and basically told us the system worked the way it was supposed to but during flooding conditions the system was overwhelmed . So basically we paid $7500 for them to come out and install a system that does not work when it should. We would have been better off just to keep our money in our pocket and just wet-vac the water out when we have heavy rain. NO,WE DO NOT RECOMMEND THIS COMPANY OR THEIR SYSTEM. We are basically screwed out of $7500."