Get matched with top pipe repairers in Mchenry, IL

"I called "H20 Plumbing and Sewer Services" on a Wednesday to get an estimate on a job and Scott and Mike came out. I had a pipe that rusted through and was leaking in my crawl space. The section of pipe that was leaking was in between two joists connecting to a 90 degree cast iron elbow with a concrete wall under the section to make it even harder to get to. It was a super tight space. Scott and Mike were very honest and told me up front that it would be extremely difficult to get the section out. They told me they might have to go through the kitchen above and cut into the back wall of the sink to access it. Worst case, they would have to cut through the back of the kitchen sink cabinets. That would obviously be expensive because you then have carpentry work to do after the fix. But if the crawl space option didn't work, there was no other way to do the job without cutting through walls and possibly kitchen cabinets. They gave me an estimate for plan A and plan B. The prices were reasonable but I had a lot of anxiety that plan B could get extremely ugly. I had some other estimates and I heard the same thing. Overall, H20 had competitive prices but the main reason I hired them was because of the confidence Scott and Mike showed when they talked about doing the job. They told me if anyone could get it done it was them. They showed a real sense of pride in their work and their abilities. I called back that night and told them I wanted them to do the job. To my surprise, they were able to squeeze me in the next day. The next morning Scott and Mike came in ready to go and I crossed my fingers but was expecting plan B to be a given. Miraculously, they were able to break the bad section away from the 90 degree cast iron elbow! I was super excited that they wouldn't have to cut through from the kitchen above! They then replaced the pipe with brand new PVC and added an access trap so we could more easily clean the line out in the future. I would HIGHLY recommend "H20 Plumbing and Sewer Services"! I will make sure that any future plumbing work comes their way!"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"

"Lincoln was A on everything. The only thing is you have to pay in cash for everything, he is an old guy, and don't take checks or charge. He did an tremendous job fixing busted pipes, had lines busted, he gave me an fantastic price, fixed the concrete, and everything. The only thing that I don't like is that they don't take charges, but I was fine with it."

"Mark kept us informed before during and after the project.  Due to previous damage to the tub Mark had to complete a repair before refinishing. Overall about 7 hours of work. I would not hesitate to use again.
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"They did a very good job. They were on time and professional."

"It went well! The repair was very extensive but they did a great job. They were very professional and I would highly recommend them."

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"Replaced outside faucet provided access for future work"

"They had great customer service. They came over in the 2 hour window given. They called before arrival or that they were on their way. The only concern I had was that they were going to leave the tree roots on my front lawn but I brought out the garbage can for them to dispose."