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"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"IT WENT VERY WELL. BQ SYSTEMS RESPONDED QUICKLY TO MY REQUEST ( HAD A NARROW TIME FRAME: HAD TO GET IT FIXED SO I COULD SELL MY HOUSE.) AND THE FOLKS AT BQ SYS. DID EVERYTHING THEY COULD TO HELP ME. THE REPAIR TO THE FOUNDATION WALL WAS COMPLETED IN LESS THAN ONE DAY AT A FAIR PRICE. I AND THE NEW OWNERS ARE VERY HAPPY WITH THE REPAIR!"

"We had a termite problem and they were to assess the damage. They were very honest and their work was excellent. They repaired the damage and you can't tell there was any damage. Very happy with Pat and his crew."

"Dan and his team were both efficient and knowledgeable. They installed a french drain sump pump and made repairs to our footings at our residence three years ago and not a drop of water since then! Thats why we recommended them for the work we recently did at our church. The crew installed a complete system with two sumps and pumps in two days! From start to finish they did an outstanding job at competitive prices using quality materials. The clean up was amazing as well! Except for the new concrete, you would never know all of the work that was involved! I highly recommend Dan and the Basement Guruâ s for all of your water infiltration/foundation needs!!! You wont be disappointed!!!"

"I have hired Quality 1st Basement Systems twice now and have been thrilled by their professionalism and work. The crew lead both times was Wilbur and the system design specialist was Mike Fiorillo. What I particularly appreciated about the sales process was how Mike worked with me to balance cost and efficacy. Regardless of what you decide to do, I would recommend at least getting a bid from Quality 1st. Additionally, on the day of installation, Mike arrived to help communicate the plan with Wilbur (crew lead) because of the complex nature of my foundational repair. Note: in between the 1st and 2nd job I had a structural engineer review my home and he specifically commented that he approved of the work done by Wilbur and his crew at Quality 1st. He noted that all other work previously done by the former home owners had serious flaws."

Platinum Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 6 years of experience serving Brooklyn, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

"I had a small but complicated, hard to access, and structurally essential repair job on a 60-year-old concrete deck attached to my 280-year-old Pennsylvania limestone farmhouse. I contacted several masons listed for my area on Home Advisor, and included Mr. Grady as a long shot -- I read about his expertise with historical structures and wished I had access to such an expert craftsman, but I didn't think he'd be interested in my teeny job and assumed I wouldn't be able to afford him anyway. He was the first one to return my call and to look at the job, and I thought his price was fair. I believe now it was way more than fair, considering the time he spent. He did extensive research, going over a structural engineer's report I had done previously on the deck and even examining the original architectural drawings and materials invoices from 1959. He showed up at least three times to complete the repair in stages, and has been back a half a dozen times since then to check the job -- and my location is not exactly in his neighborhood. He accepted only enough payment in advance to pay for lodging for himself and his assistant when they stayed nearby one night in order to be there early the next morning. He gave and continues to give free advice about preserving my stone house and patio. If you prod him a little, he might even share some of his personal philosophy, earned over a lifetime of work that is clearly more of an art form than a job to him. Overall, I'd say you can hire one of many competent contractors and get an adequate job, or you can hire Mr. Grady and get superior work by someone who cares about your property as much as you do."

"Nick and team were extremely helpful, informative, responsive and did exactly what they said they were going to do (and even better when they said they were going to do it). Nick was very reachable via email and was more than willing to help. I hope to never need a foundation expert again, but if I do I know that I would definitely have them do the work."

"Patrick and his team were wonderful to work with for our stone and brick repointing! They came on time as scheduled for both the quote (which was very fair for the work that needed done) and actual work start date. The work they did looks amazing, and they took care to make the new sections of mortar have the same style as the old sections on our beautiful Victorian. Patrick even pointed out several other issues (some of which we were aware of), and prioritized them based on severity. We will happily be hiring them again for our masonry needs!"

"Bob and his crew did an outstanding job on all three projects.  The first shed foundation required a lot of front end loading work with the township and Bob helped me navigate the process.   All of the jobs required significant travel for Bob and his crew, but they arrived early everyday and worked long into the evening.  Bob pays attention to the details and does not cut corners.  His rates are competitive and you definitely get what you pay for.  I highly recommend using Rock-A-Fellas for your next foundation or shed project.
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