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Avatar for The Kitchen Master
The Kitchen Master
4.9(
30
)

Serving Mendon, IL and surrounding areas

In business since 1977

Free estimates

Warranties offered

"For the 20 years we have been in our house, we used The Kitchen Master for our kitchen, our master bathroom, our hall bathroom and the best **** mud room you will ever see. Jennifer is an extraordinary designer and Ted is a perfectionist who will make sure his team delivers top notch work. For our first project, the kitchen, we ordered the cabinets through The Kitchen Master but had our own contractor install them. Big mistake! A few years later when Ted came to the house for the next project, he was so disappointed with how my contractor hung the kitchen cabinets that he fixed them for me. I’ve never used anyone else since. We haven’t had a major project in about 5 years but when I decided to sell my house, I needed a few things fixed to make everything look great. Some water damage below the sink had warped that cabinet, a toe kick was beyond a simple touch-up, and then I broke a glass pane in one of the kitchen cabinets 2 weeks before showings were to start. Ted and his team hopped right on it when I called. They didn’t have to do that. My work wasn’t going to be a big money maker and I’m moving out of state so there isn’t the promise of a lot of work in my next house. But none of that mattered. Ted and his team made me feel like they always make me feel - like my project was the most important one in the world."
Recommended by96%of homeowners
Avatar for Full Service Roofing & Remodeling Inc
Full Service Roofing & Remodeling Inc
4.9(
31
)

Serving Mendon, IL and surrounding areas

In business since 2008

Free estimates

Emergency services offered

Full Service Roofing & Remodeling specializes in residential roof repair and replacement in Quincy, IL and surrounding areas. Call us whether you need roofing inspection, siding or windows installation services or a whole new roofing system installed.

Recommended by100%of homeowners
Avatar for Safeguard Waterproofing - Ram Jack Illinois
Safeguard Waterproofing - Ram Jack Illinois
4.5(
65
)

Serving Mendon, IL and surrounding areas

In business since 1978

Free estimates

Warranties offered

"AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $11,000 in 2020 to have interior drain tile and a landing drain connected to a new sump pump Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022 Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. Update as of 3/3/2023 AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $10,800 in 2020 to have interior drain tile and a landing drain connected to a new sump pump. Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022. Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property. Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work. They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection. There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable. They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else). As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT. Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, I believe they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem, in my opinion. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else) As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY."
Recommended by87%of homeowners
Avatar for Feldco Windows Siding & Doors
Feldco Windows Siding & Doors
4.4(
268
)

Serving Mendon, IL and surrounding areas

In business since 1976

Free estimates

Warranties offered

"Feldco installed 16 defective replacement windows at my home. They agreed to replace them after coming out and determining they were defective. They replaced them with more low quality windows, and did poor quality work. The caulk job is atrocious. The damage the did to the wood surrounding the windows is horrible and does not appear to be fixable with the windows installed. One of the windows is a large picture window which has been replaced twice both times with a damaged product. All of the windows are inconsistent in quality and all have small defects. From afar they look fine, just don’t closely inspect them. They added wood inside of the old openings where it was not necessary to cover for windows being made to small. So now a previously finished opening has bare wood inside of the trim. The company is horrible at calling back when they say they will or responding to actual issues. They have dragged my $12946 install on for one 4 months now always claiming they will “make it right” but taking very little insufficient action to do so. They talk very nicely, and will sell you a good story, but the follow through isn’t there. They sold their windows to me as high end windows at a mid lev price. These are not high end windows. The second installation crew told me how the first installation team did not even install their weather stripping internally properly. My experience with Feldco has been full of empty promises, lies, a defective product (x15 - I am okay with one of the 16 windows), low quality work, and a lack of action. They have made promise after promise to fix things, but do not do it. I have spent many hours on the phone attempting to get this remedied to no end. The last person to come look at the windows was going to replace the picture window, send someone to work on 14 other windows, and try to see how the company could compensate me for the multiple issues and time this has cost me. That was almost 3 months ago and nothing has happened to move forward with this. I did have to cancel one appointment, which I have been made to feel bad about even though they have done a no show where someone forgot to come and cancelled on me in the passed. This is the worst experience I have had buying any product or hiring any service ever. The quality of work would have gotten me fired from any construction job I have ever had, and I’ve had multiple. The amount of stress and aggravation this has caused is ridiculous. The employees are nice and seem to genuinely get things done for you but the product is horrible and whether or not they want to help the fact is they don’t. They don’t return calls and everything is someone else’s fault. They first blamed the manufacturer of their windows then they blamed the installers then back to manufacturing then new installers Felco has never accepted responsibility for their product or work instead they blame it on the contractors they hire basically stating they are just middle men and pointing their fingers. I would never recommend Feldco to even my enemy, they are good sales men and friendly, but it feels like a big con job and they are definitely not honest. Four months of constant calls and waiting and the windows, which were paid for months ago, are still not close to satisfactory. Again this has been the most stressful purchasing experience I have even been through, and the quality is horrible."
Recommended by85%of homeowners
Avatar for Hollister Home Center
Hollister Home Center
4.6(
16
)

Serving Mendon, IL and surrounding areas

In business since 1944

Free estimates

Emergency services offered

Since 1944, Hollister Home Center has been proudly serving McDonough County and the surrounding areas as the experts in electrical, plumbing and HVAC. We also offer everything that makes a house a place to call home. Furniture. Window Treatments. Floor Covering. Home Accents and more. Shop our 20,000 square foot showroom. For 24-hour Emergency Services call 309-833-1000.

Recommended by93%of homeowners
Avatar for Illiana Insulation Inc
Illiana Insulation Inc
4.6(
10
)

Serving Mendon, IL and surrounding areas

In business since 1996

Free estimates

Warranties offered

Illiana Insulation has over 50 years of combined experience. Our goal is to improve the comfort of your home/commercial building because we believe "it's what's inside that counts." Call us today and we will come look at your project and provide you with a free estimate.

Recommended by90%of homeowners
Avatar for Pride Decorating
Pride Decorating
5.0(
5
)

Serving Mendon, IL and surrounding areas

In business since 1993

Free estimates

Warranties offered

Residential and Commercial Painter with 21 years experience. Interior Painting, Drywall and Plaster Repair, Staining, Varnishing, Wall Paper Removal. We can do small jobs to large jobs!

Recommended by100%of homeowners
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