Get matched with top shower installers and replacers in Merion Station, PA

"The entire process was great! They were the first company that came up when I looked up shower replacements. It seemed as soon as I send for someone to reach out for a consultation appointment my phone was ringing and the person who I spoke to was very nice. When Brexton came out for the consultation we were so comfortable with her and it felt like we know here for years. She gave us all our options and knew there product and took great pride in her company. Our search was over! We knew this was the company we wanted to replace our showerer. When the day came we were so excited! When the installers came they did not disappoint. Randy and Kevin were awesome! They both were very nice and professional and knew their jobs well. They even played with my cat Otto, who really like them, the entire time they were there. At the end of the install they cleaned up and it looked like they were never there. You can tell they take pride in their job and the company they work for. We absolutely love the new shower and highly recommend West Shore Home"

"We had a stall shower installed. Brandon and Dora did an excellent job. Removed old tub. Built a wall and installed the new stall shower. Workmanship is excellent. Cleanup was excellent. I am very pleased from meeting Rosie, the sales person, customer service and getting the job done perfectly."

"Josh and Mickey did an excellent job on our shower replacement. I appreciated their attention to detail. They updated me and asked questions for clarification throughout the project. I am happy with my new shower and would highly recommend Calco and this team. Also important to note, they treated my senior dog, Bentley, with kindness as he often followed them around and laid in their path. Simply the best!"

"Everyone at Kitchen Magic was professional and extremely helpful throughout the entire refacing process. The sales rep recommended adding elements that made the design even more functional and attractive. Ziggy performed the work and did an amazing job! He was on time every day and left my kitchen clean and neat every night. He has an incredible eye for detail and did flawless work. One of the cabinet doors came nicked. Kitchen Magic quickly sent a replacement door and another installer out to hang it for me. Overall, it was a stress-free process, and I’m very pleased with how my cabinets look now."

"They installed some windows and vinyl siding on my home. They were very professional, communicative, paid great attention to detail, and left the work site clean. Definitely worth the investment."

"Very professional installers of my new walk in shower. They repaired dry wall and did plumbing and shower installation. Very happy with the job."

"Other than promises made by the sales person that weren?t done, we?ve had a few issues after install. One of the shower doors has a gap on the bottom causing water leakage on floor. The grab bar shelf protrudes out making the space too narrow. My elbows hit into the shelf and bar on the shower door when showering. Floor was installed with no new threshold or mounding which were we told by salesperson that everything will be replaced."

"First Class came out the same day to finish a toilet removal/install for a very reasonable price - extremely happy with their response and service!"

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I am a do-it-yourselfer and completely renovated (including tiling) our powder room last year.  I did not want to tackle redoing our master bedroom bathroom since it had a shower and I wanted a professional to do that.  We interviewed 4 top-rated Angies List bathroom contractors and decided to go with Gerry Rhoads because of his detailed estimate, good communication skills, his previously well-reviewed bathroom renovations, and good recommendations on Angies list.

Demolition (VERY GOOD):  Gerry and his co-worker protected our hardwood floors/stairs with canvas dropcloths and also put up a thin plastic sheet (ceiling to floor) to form a small passageway from bathroom to hallway to keep most of the demolition dust from getting into our bedroom.  Demolition was quick and efficient down to original subfloor and wall studs.

Plumbing (EXCELLENT/POOR):  Gerry had two plumbing subcontractors.  The first plumber was excellent and relocated the shower water supply lines, centered the shower drain and removed the old toilet closet flange which was too high for the new tile floor to be installed.  Top quality work and attention to detail for this plumber!  The second plumber soldered the toilet flange onto the waste pipe, installed the vanity handles, pop-up drain and spout.  The handles and pop-up drain were installed incorrectly and the spout was slightly off center ( I fixed these myself).

Electrical (VERY GOOD):  The electrical subcontractor was very good and ran two new circuits to the bathroom (2nd floor) from the basement.  They installed a new shower light, vanity light box, ceiling fan, switches and thermostat for the electrically heated floor.

Drywall & backerboard (GOOD):  After installing insulation in all walls, Gerry then installed moisture resistant drywall in the bathroom and ceiling of the shower and backerboard on the shower walls and inside shower kneewall surface.  Drywall was taped and spackled, ready to paint (which I did).

Shower (POOR):  Gerry emphasized how important it was to have the shower floor slanted toward the drain so that all water would drain completely from the shower floor after showering.  He installed a ProSlope pre pan to the shower subfloor; this was supposedly a foolproof system to ensure the proper slope toward the drain.  He then installed a liner over pre-pan and then a mud bed to form the base of the shower floor on which the new mosaic floor tile was installed.  He also installed beautiful 6 x 12 polished marble tile on the shower walls and kneewall, installed a shower niche backed with decorative mosaic tile, and a marble corner shelf.  From a distance the shower looks beautiful.  However, after using the shower, we noticed a huge puddle of water up to 1/4 inch deep (Picture 1:  Non-draining water puddle on shower floor almost a quarter inch deep) completely surrounding the shower grate and extending as far as 14 inches from the drain (Picture 2:  Pennies outlining boundary of non-draining shower floor puddle).  This water will not drain and we must use a sponge to sop it up after each shower.  The shower drain is too high and the floor is not sloped properly so the water puddles and can?t drain, which leaves the shower floor open to future mold formation.  This is inexcusable for a ?professionally? installed shower.  Also, many tiles on the walls of the shower (Picture 3:  Shower wall tiles not even with adjacent tiles - note gap under ruler: Picture 4:  Adjacent shower wall tiles not level with each other) and niche are not level with each other; some protrude and some are depressed compared to their neighboring tiles (Picture 5:  Mosaic tiles in shower niche not level; Picture 6:  Shower niche mosaic tiles protruding almost quarter inch).  Again, this is sloppy workmanship and not to be expected from a professional.  Gerry offered to ?fix? the drainage problem by putting another layer of tiles over the newly tiled shower floor, but this is a ?band aid? fix when the original floor is not installed properly (this is from talking with real professional tile installers).  And I would not want to have him ?fix? the floor after he could not do the original installation properly.  

Glass Shower Door and Glass above Kneewall (EXCELLENT):  The subcontractor Gerry used for fabrication and installation of the glass shower door and glass above the kneewall was excellent.  They came to take measurements after the shower was completed and then installed the door and glass after having the items fabricated. 

Tiled Bathroom Floor (POOR):  Gerry had to tile over an electrical heating mat (which heats our tiled floor) he installed.  He did this and when I checked on the work during the evening of the tiling, I noticed that some of the tiles (these were 12? x 12? tiles) had shifted (he did not use tile spacers when installing the bathroom floor tile).  The next day he broke up several of the tiles that had shifted and reinstalled new tiles, this time using spacers.  The newly installed tiles now protrude above their neighboring tiles (Picture 7:  Straight edge showing adjacent bathroom floor tiles not level with adjacent tile) and are especially noticeable in bare feet since they are where we stand at the vanity and toilet areas.

Door Installation (POOR):  Our bathroom entry door is 78 inches tall, different than the normal 80 inch interior door.  I told Gerry about this and provided him with the exact specifications of the door since I installed an identical 78 inch custom ordered (Home Depot) solid core door in the powder room I renovated.  Gerry ignored this and obtained an 80 inch door and sawed off 2 inches of the door from the bottom to make it fit.  By doing this, he invalidated the warranty on the door since he completely removed the 1 ½ inch wooden brace on the bottom of the door.  When I called the door manufacturer, they told me that removing that wooden strip would compromise the integrity of the door and would invalidate the door?s warranty.  And to top it off, the door frame was not installed so that the sides were plumb, so when the door is closed, the space between the door and the door frame (called the door reveal) ranges from ¼ inch (Picture 8:  Quarter inch gap at top right of bathroom door) to less than 1/16 inch at the bottom right (Picture 9:  One sixteenth inch gap at bottom right of bathroom door) and the door looks crooked and is not a "clean" look that I expect from a well-installed door.  Also the top of the door frame is bowed down in the middle (Picture 10:  Top door frame bowed down in middle) giving the door frame an unprofessional look.

Other Comments:  After Gerry tiled and grouted the shower walls and bathroom floor, we noticed that he did not remove all of the grout from the surface of the tiles.  We informed him of this and he returned and removed some of the obvious thicker areas of grout.  When we examined the tile after this visit, we noticed that there were still areas of thick grout haze that were not removed.  We spent an entire day carefully and laboriously removing the remaining dried grout which was on the tile surface.  Professional tilers use many batches of fresh clear water during the tile grouting process to remove grout from the tile surface before it dries and is difficult to remove.  This was not done with our tile job.

Also, the bathroom/shower work area was not cleaned at the end of some of the work days (when subcontractors were"

"Excellent work on installing an outside faucet. They came on the same day that I requested then. Will utilize their services in the near future."