Get matched with top chimney cap installers and replacers in Methuen, MA

"I called Horizon after moving into a new home in Medway and having no idea what condition the chimney was in. They sent a team out the same day! The guys were great - very friendly and professional. They looked everything over, informed us that one chimney needed to be cleaned but the other did not, and some of the brick work was loose on the fireplace floor. I also requested a chimney cap and they suggested strengthening part of the chimney before installing. They provided an estimate within 24 hours and came out about a week later to do the work. Again, they were completely professional, pleasant and somehow despite cleaning the chimney and doing masonry work, did not create any dust or mess in the house. I was so pleased that I asked them to put us on a yearly schedule for routine cleaning. I highly recommend!"

"It was very good. Everything was fine. They recommended a chimney cap and left me an estimate to do that. Almost all the companies that I have used to clean the chimney have recommended a chimney cap, so they were spot on with that. It took them less than an hour to complete the job. It seems like a reliable company, and I would use them again. The price was average. They were very responsive, and they were very professional."

"The crew arrived on time and did a thorough job. The reason this rating isn't higher is because the crew chief had been in my house no more than 10 minutes before diagnosing what he said was a dangerous level of creosote in our chimney and recommending installation of a $1,000+ chimney liner, which his company would of course be happy to sell us. I said no, thanks. The next year I hired another service - Emener ([*** Link removed ***] - which told me that the chimney was actually in good shape and pretty clean considering how much we use the fireplace. 5 Star clearly used its promotional offer as a way to upsell an expensive add-on that I am now convinced wasn't needed. Beware of deals that look too good to be true."

"Kevin (the owner) was extremely professional and did excellent work. He removed our power vent, which was hooked to an oil burning furnace. He then added a new stainless steel chimney of the best quality at a very reasonable cost to us.
He gave us a discount as our neighbor had his chimney done at the same time.
I would hire him again without reservations.
"

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

"The person who came to do the job was very friendly and talkative. The chimney was really bad and potentially dangerous and he did a great job of cleaning it and the work around him. It looks almost like new again."

Chimney Sweep, give us a call or click for an estimate, today!

"Aaron was prompt, theyt did a great job overall, but I thought it was kind of expensive. He did say that I received an in town discount, as I live in same town as his business **Please note: I am not aware of the current Chimney Sweeping Prices. This may be a fair price. Again, the work was great."

Certified Chimney experts for over 10yrs. We can have the knowledge and experience to handle your chimney maintenance. Call us today at 978-320-7778 for an immediate response.\n\nQuality work at a Quality price.

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."