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"Installation team Scott and Jay, arrived on time, described what they were going to do, answered all of my questions, and completed the work with minimum disruption to the household. They were efficient and cleaned up after themselves. The installation looks great and subsequent radon test results were very good. I am very pleased and would highly recommend them."

"I cant say enough good things about our experience with AIR Co. During a kitchen floor demo, it was suspected the bottom layer may have been asbestos tile from 1954 when our home was built. Project manager Dan Flack came out the next day to take a sample of the tile and the following day it came back positive for asbestos. He came back the same day to run an air test throughout the house to find out if the rest of the house was contaminated with asbestos dust from the kitchen floor demo, and fortunately it wasn’t. We set up a time to have AIR Co come in and remediate the rubble the flooring company had to leave in our kitchen, as well as remove the remaining asbestos tile from the subfloor. Eddy and his crew did an exceptional job and were in and out in 3 hours. We were fortunate they had a cancellation and were able to move us up on their schedule by 5 days, which has been a huge help to get us back living in our house again. I hope we don’t need their services again, but if we do, they’ll be the only ones we’ll call."

"The process was very smooth from my end of it. I contacted the company via email, received prompt replies, and they led me through the process every step of the way. Since I hadn't purchased a home in 18 years, I was a little rusty, but the owner was with there to answer all my questions at every step. He was proactive in getting the home inspected and let me know what types of tests to ask my lender about (because requirements are different if you're going with VA or FHA, etc.) <br />After the inspection, the owner continued to provide my with answers about some issues we were trying to get fixed, he recommended several experts to call for various repairs (well water issues, electrical, termite inspection, etc.). He always responded courteously and quickly, and even went a step further by calling a vender to ask how hey would resolve an issue, without giving the vendor our name or contact info. I really appreciated that, because it saved me from getting unwanted sales calls. <br />"

"Basement flooded, content wet, found mold. Removed all content exposed or wet, demolition, removal, tested & okay."

"It went well. They were open and honest with communication. They did a good job with letting me know what was going on."

"Was most worried they might not get a lot done in the 4 hours/2men deal but overall was pleased they got done most of what I really wanted and they did a great job! Highly recommend! <br />"

Epic Radon Solutions is a family-owned and operated Radon Mitigation provider whose team is made up of highly skilled radon professionals that do a high-quality and efficient work. We’ve learned that putting customers first and making sure we are installing the right system for the situation each time will leave each customer satisfied every time. With over 15 years of experience in the Radon Mitigation field, we’ve seen it all and we will ensure that your property is perfectly safe for you and your family.

"It was a very frustrating experience. They came out they measured. I had 8 appointments before they finally arrived with the unit. Its an on going problem. I have not problem with the window-door unit itself. When I was considering doing it the salesman said that. They took my paint that matches my outside window. I had about a gallon. They said they would use that to mix the colours to paint the outside of the door-window unit. However subsequently, the owners notified me that they didn't do the painting on the outside. So, they did manage to get it stained well. It matched very well on the inside, but she gave me a credit on my final bill so i could hire someone to come and paint. So they've done what they can do about it. But I dont know why the sales man didn't know why they didn't paint or why they took the bucket of paint in the first place. Second wrinkle; Now they can't locate the bucket of paint. I had to go to symlinks to get a bit of laving off the porch that have been painted in the colour I wanted to plant these installation. I called and told her about it probably two or three weeks ago and I've had not response and I called again this morning and left another message. Thats problem #1. Problem #2 I had a real misunderstanding with the sales man who when he first came and measured the windows and told me what they would cost and that it had a life time warranty. I said well. I'm 81, do you have anything that might go for 10-20 years that would keep the resale value of the house up but would be less expensive. He said he'd have to check with the owner. Well then he came back and he said, they could do that. So he wrote up the bill and then he offered me this opportunity to finance through an external company, where by if I didn't pay off the bill in a certain length of time, That I will own no interest at all. So I went ahead to decided to take advantage of that. So when the bill was written up, I had paid a down payment. The sales man had inserted a figure that I thought was a reduction. It was in deed an addition to my bill. So I ended up paying a great deal more for the windows than I had understood that they were going to cost me. I do not know why he said that he was able to secure a better deal for me. hey in fact he had not. Now all this lead me to calling them. writing a long letter about what I thought the problem was. and that I was really quite distressed to discover that I had all this extra money to pay when in fact he had told me that he had got me a reduction. Well of course there it is on the bill that I had signed. It was my mistake in the way I had interpreted the way he had written it. That that was a reduction of it and not an addition. So I am stuck with paying what the original price was. Okay I made a mistake. I will accept the responsibility for that. But I do think the company had some responsibility in making certain that the bill is clear. Now its he's word/my word. but I have a pHD i've been a professor at the university. I'm not stupid about asking questions. SO in short. although there project had been short and they have been most courteous with me. I just would have to say it was an unhappy experience. The overall experience is not over yet. You see it was not an inexpensive project, thats why I would have gone for another vendor had I known what I know now. I guess my quarrel isn't with the people that own the company but it was with the sales person that I dealt with who is there sales person. For example, here is one of the initial pieces of the sheet. It says "Paint for exterior. Customer has paid in range for the exterior" and they indeed did. They came and picked it up. Now why didn't they know that their company doesn't paint? That baffles me. Then having picked it up, why haven't they been able to bring it back. He said we just have hundreds and hundreds of buckets of paint. Well what do they paint if they dont paint exteriors? It is why confusing. But she said, If I could get them a sample we will come and pick it up and have a bucket of paint picked for you to give to your painter. Well winter is coming on and maybe he will answer my call, my follow up call today. i dont know when I will finally have someone get me a laving strip off the porch; screen porch. so I had a match and I called and told them I did and thats the last I heard from them. I maybe should have over looked the call but I call again this morning and left them a message. I was able to find other vendors who where cheaper who had 20 year warranties. They where punctually to the point that when they said they where finally coming they did come. but it was all those our appointments where they called and said they just couldn't get the stain right and so they didn't want to install the product when it wasn't down properly. and so I appreciated that, but it surely took them a long time to get the stain right and I dont think the stain is so unusual in colour. The man who installed where fine. they were clean efficient. they did their job and they did it well."

"THEY WERE RESPECTFUL AND AWARE OF BEING CLEAN BY HAVING SHOE COVERS AND TRYING NOT TO ADD ANYMORE DIRT TO THE HOUSE , AND DID AN EXCELLENT JOB AND WENT ABOVE AND BEYOND THE CALL OF DUTY."

"No one came to me after wards to follow up with their work and I was not impressed with this. They were on time and completed the job as they were supposed to. Their prices were comparable to other bids I received."