Get matched with top tankless water heater repair pros in Middletown, NY

"I was extremely happy with the service. Nate Parker returned the call quickly and was there early the next morning to install the new water heater. He even verified the unit before and after installation via text pics as I was in another state."

"I had an issue with my stream boiler last Saturday. Did a google search and called multiple companies except Lighthouse (also part of Premier HVAC) picked up the phone right away and the tech Slava (unsure if I spelled his name correctly) showed up an hour after my call. He was very knowledgeable. He first did a thorough inspection on my streamer boiler (I thought mine was called furnace but he corrected me and luckily Lighthouse also repair stream boiler), then giving options (replace the water feeder and side glass or the whole stream boiler since mine was already past 30years and it may not last long). Due to budget issue, after discussed with my family, we chose for now just changed the parts. Slava has no problem with that and I got lucky that he was about to arrange time to have the work done the same day. Slava is also very patient and professional. As he learned that I am new to streamer boiler, while he was doing his work, at the same time, he was giving “a lecture “ in terms of names, functions of each parts and the concept of how the stream boiler works and how to maintain it properly. I gotta be honest that I don’t recall all the he mentioned but at least now I have a concept. In terms of the price, I can’t say that it’s cheap but you pay for the quality of service that you get. Slava literally taking his time and spent about 4 hours to repair. Highly recommend."

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."

"Job went well and done in a timely manner. All new parts inside and out. It works as well as a new toilet and with the new tank float it now saves water."

"I am a 3rd time returning customer. After doing a stellar job on a whole house softener and drinking water system, I hired them again to replace my aging water heater. Rob did an excellent job replacing the exhaust sheet metal and putting in the new water heater. I wish they expanded their business to include other plumbing jobs and HVAC, but they are pretty restricted to what they currently provide."

"Included in the price of the 50 gallon water heater I needed was the plumbers picking up the new water heater, transporting it to my home, navigating the steps down to the basement, and taking away the old water heater. All for the price on the receipt for the new water heater. What Mr. Simpson charges for is the installation of the new water heater and the peace of mind that comes with having a master plumber do a masterful job. Articulate, polite, and efficient, he made me aware of everything he was doing every step of the way. He is obviously a person who takes pride in his work. Mr. Simpson's work comes with a guarantee to amend any problem that arises. A guarantee I have not needed to avail myself of, but appreciate nonetheless. I am thoroughly satisfied with the job he did, and recommend him as an honest tradesman."

"We had a leak on the input pipe to our water heater. Hakeem was very fast to respond, explained everything he was doing and did an excellent job. Will definitely work with him again."

"Aster evaluated the system and assisted us in determining the boiler/ water system best for us. Work was done over 3 days, everything was neat. Workers were very courteous."

"I wish I could hire someone of Roger's calibre, brilliance and ethical principals on all projects I need to accomplish around our home. It is a pleasure to have Roger for a service call or job as he willingly shares his wealth of knowledge to assist you in understanding all aspects of your home systems. He takes his time and explains each and every detail in an easy to understand way . Not only is he straightforward, honest, highly efficient and extremely knowledgeable but if you need to call him he will guide you through all issues and concerns and explain the steps you need to go through to do such things as change your filter if you wish to do this yourself. I would definitely highly recommend Purely Water with Roger Garrett. I believe he will work with you to achieve whatever you are trying to accomplish."

"Jhon did a very professional job. The thermostat and another things wasn’t working in the water heater he found the problem right away and fix it. He explains everything in order to understand what kind a problem we had."