Get matched with top carpet installers in Midlothian, TX

"They did a great job. There were 2 small closets that weren't included in the original quote, but because they had extra material, they did them for free. After the original installation, there were some areas where the carpet didn't line up perfectly, and when I asked them about it, they came out promptly and fixed it. These were subtle things, so I don't blame them for missing them, but I want to credit them for responsiveness and ownership of the entire process. Great job."

"It was the best experience I ever had with a carpet cleaning company. Everything was back its place and it was a wonderful result when they were done. The carpets were clean and they weren t soggy or wet, like some of the other carpet cleaning companies can be. They were really good at the edges and the corners."

"I was very pleased with my experience with TLC.  I was frantic to find someone to come out same day to clean up carpet stains left by our dog and to remove the odor.  Our dog had gotten into something that did not agree with her tummy and left us quite a mess on our carpet.  TLC was extremely responsive and said they could send someone out same day between 12-2pm.  The technician arrived shortly after noon and immediately got to work.  I also liked the fact that when I called and when the technician came they both informed me that there is no guarantee of pet stains coming out 100% and that they could reappear.  They wanted to be honest with me of this fact since many companies will not tell you this.  After about 20-30 minutes I was asked to check the location and whether I was satisfied.  The stains were gone and the smell was gone!  I was very pleased with the service, the professionalism of the technician, and the price.  I would definitely use them again! <br />"

"As promised the installers came in on time and worked diligently to remove the ceramic tile which was extensive and very well adhered to the concrete slab, but they got the job done, prepped the floor for the installation of the wood flooring. They discussed with me how I wanted the wood layed and were open to my suggestions. The installers did a great job and easily adapted to a couple of changes I asked for. The job was finished on time and they worked hard to clean up as they went."

"THESE GUYS WERE AMAZING!! If you need rugs or carpet cleaning in the Desoto, Cedar Hill etc. areas, I recommend this company. They arrived on time, took care of the job and didn't chare me an arm and a leg. They were very friendly and extremely professional. I felt very comfortable with them at my home. They were so good my neighbor hired them on the spot and they went over and did 2 of her rugs! JUST LIKE NEW!!!"

"Carpet installation was completed in 1 1/2 days as scheduled. Team arrived on time each day and were very professional. The house looks great."

"Best Carpet Cleaning Service We've Ever Used! <br /> We used Brian to clean the carpet on a rental house just yesterday.  My wife made the appointment.  Brian called her and told her he would be available earlier that afternoon, at 1:30pm.  He arrived right on time.  Brian was dressed professionally in a pressed uniform that was clean and spotless.  We took him through the house and he looked for any spots that needed pre-treatment prior to cleaning the carpet.  When he was done, the carpet looked amazing.  He was at the house for probably around 2  1/2 hours.  The house is close to 2,700 sf and probably 1,900 of it had carpeting.  The carpeting is about 9 years old.  He was methodical, took his time and did the best carpet cleaning I've ever seen.  Brian is the real deal.  He's courteous, professional and honest.  He wore booties afterwards (and gave us some too) so we could inspect the areas he had already cleaned.  The carpet looked about as good as it could look, like when if was first installed.  Brian deserves an 11 out of 10 rating! <br />"

"We purchased their black friday special. Just like the last time, they were on time, pre-treated the bad spots and rotovac'd the rest. Professional and personable as always. Carpets look great again. Will definitely use again in the future."

"They were good and provided very good personal service. They had very good as well as quality installers and their pricing was good."

"Sales person was knowledgeable and patient helping us choose a product. He was on time for measurement. <br /> When installers arrived, there was confusion about whether baseboards were to be removed and reinstalled. Sales person had said they would be. Installer balked that they would not look good when complete. After a call to office, the sales person agreed there would be no charge, and we elected to proceed with removal and reinstall. <br /> Sales person apparently did not fully appreciate the amount of leveling (grinding of slab) to be done, so installers had more to do than they anticipated. It seemed like the installers or their schedulers didn't account for the baseboard and leveling to be done and that pretty much threw off the installer's schedule. <br /> The first estimate was 2.5 to 3 days for installation. They did not finish until late on the 4th day. After the 2nd day, the leader of the installers was late, so his workers continued working without him. He had apparently been booked on another job. The leader was very friendly and accommodating, but was obviously stretched too thin. The team showed up several hours late on the last day to complete the job. <br /> The quality of the installation was acceptable, but gaps at the ends of the planks (in many places) and between planks (in several areas) were noticeable. Installer's solution was to use putty and stain to fill in or mask the gaps. When we called the sales person to describe the situation, he said he would look into it and get back to us. He did not. If the installation leader had been present during the entire installation, perhaps there would have been more attention detail and fewer gaps. <br /> Installers did good job cleaning up after themselves. Even though the baseboards need to be repainted, we are pleased with our choice to have them removed and not have to use quarter-round to cover an installation gap on the edges. There was a box and a half of planks left over for spares, which was good. <br /> Overall, the price was right, and the finished product is acceptable. We've filled in and gotten used to any gaps between the planks. The overall grade of C represents the frustrations during installation, gaps between planks, and lack of responsiveness of sales person after the sale. <br /> <br /> <br />"